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Aptlogix Technology Services
Field Service Technician - II
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Job Description
We are hiring a Level 2 Field Services Technician to deliver hands-on and remote IT support across local user sites and offices.
What You'll Do:
Resolve escalated Level 2 hardware, software, and network support tickets. Set up, repair, and deploy PCs, laptops, printers, and mobile devices. Troubleshoot local network connectivity issues (Wi-Fi, routers, switches). Assist end-users with software updates, system setup, and basic usage.What We're Looking For:
2-4 years of experience in desktop support or field IT services. Strong knowledge of Windows/macOS operating systems and PC hardware. Hands-on experience using IT ticketing systems (ServiceNow, Jira, Freshdesk, etc.).Pay:
$20.00 - $22.00 per hour Expected hours: 40.0 per weekWork Location:
In personBenefits
- Dental Insurance