A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
Provide repair, replacement, installation, inspection, and maintenance service for all alarm systems.
Job Duties:
Establish positive contact with customers.
Investigate the cause of alarm malfunction.
Explain service to customers.
Service systems in a timely manner and to company standards.
Process necessary documentation.
Provide field direction and training to Level I Service Technicians.
All other miscellaneous responsibilities and other duties as assigned.
Provide on-call service as needed.
Requirements:
Level III:
3-5 years alarm installation or service experience preferred. Ability to program, test, inspect, and install all major company products including FBI, DMP, ADEMCO, CCTV, and
RADIONICS
systems. Basic knowledge of construction and electrical wiring required.
Demonstrated aptitude or ability to use hand tools is required.
Good written, verbal, and interpersonal skills.
Valid driver's license and a clean driving record required.
Final applicant will need to have the ability to pass a pre-employment screening process. Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington. All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match. Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
40-Hour Workweek with Overtime Opportunities
Day Shift Schedule Monday to Friday, some on-call and weekends may be required
Take Home Company Vehicle with Gas Card or Mileage Reimbursement
Uniform, Tools, and Cell phone Provided
Clearly Defined Career Path (Level System)
Paid Training and NICET Certifications
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Vacation, Sick Time, Holidays, Bay Alarm Days
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs Check out this video to get to know more about Bay Alarm!