Experience:

Hands-on work experience in an automotive shop is highly preferred. However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply. This role is open to various levels of experience, from entry-level to career technicians A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in start-up environments is preferred. Experience with parts departments, billing, and work order management systems is preferred.

Spectrum of Technical Skills Low Voltage & Electrical Systems:

Technicians should have a foundational understanding of basic electricity theory and be able to safely use a DVOM for various circuit measurements. Proficiency should extend to reading and leveraging electrical schematics as a diagnostic resource. Advanced candidates will demonstrate a deep understanding of automotive electronics, including CAN and LIN networks, and possess the ability to diagnose complex faults and perform wiring repairs according to manufacturer standards.

High Voltage Systems:

A core requirement is understanding the risks involved with high voltage systems and the ability to safely power them down and work on them using appropriate personal protective equipment (PPE). This includes understanding the function of various high voltage components and their monitoring systems. Highly skilled technicians will be capable of diagnosing complex high voltage faults related to charging, isolation, and interlock loop issues using the manufacturer's diagnostic processes.

Chassis, Brakes & Suspension:

Technicians should be proficient in fundamental chassis service, including the ability to mount and balance tires, perform vehicle alignments, and replace brake system components. The role requires the ability to diagnose mechanical suspension components and progress to repairing advanced vehicle dynamic issues related to traction control, ABS, and power steering. Top-tier candidates will be adept at resolving complex drivability concerns such as Noise, Vibration, and Harshness (NVH).

Thermal Systems:

Technicians must be able to service vehicle thermal systems, starting with the ability to perform a coolant drain-and-fill and safely handle refrigerant with a 609 certification. A comprehensive understanding of the entire A/C system and its components is expected. An ideal candidate can proficiently use an A/C machine and diagnose a range of thermal system concerns, including issues with coolant systems, air conditioning performance, and HVAC systems. Advanced Driver Assistance Systems (ADAS): A working knowledge of ADAS is required, beginning with a basic understanding of the features and their operation. Technicians will be expected to replace system components and perform necessary calibrations. Advanced understanding includes knowing the functionality and limitations of the complete ADAS system and the specific roles of its various sensors.

Body & Glass:

The role includes responsibilities related to the vehicle body, from assisting with glass removal and installation to safely replacing windshields and other glued body fixtures. 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Field Service Technician - Sunnyvale, CA