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The Source H2o

Install & Service Leader

Career Insights for Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$51,466 / year median in Colorado

+16% projected growth

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Job Description

Install & Service Leader The Source H2o - 4.3 Centennial, CO Job Details Full-time $80,000 - $150,000 a year 1 day ago Benefits Profit sharing Paid training Paid time off Employee discount Professional development assistance Qualifications Customer communication Dispatching Driver's License Plumbing Stocking Construction experience Full Job Description Job Summary The Source H2O is hiring a driven, hands-on Install & Service Technician Manager to support our growing operations in Denver and Grand Junction. This role is ideal for someone with technical aptitude who wants to move into leadership. You'll start in the field learning installations and service, then transition into team leadership, operations, and management. About Us We are a growing, forward-thinking water treatment and filtration company disrupting the traditional service model. We specialize in high-quality water system installations, salt delivery routes, and innovative filter subscription services. After 23 years, we are building the foundation to scale our operations across multiple cities. We are looking for an entrepreneurial-minded Installation & Service Leader to take ownership of our field operations, set the standard for quality, and grow into a regional leadership role. ​ The Role This isn't just a traditional plumbing or technician job—this is an opportunity to build and lead a service department. You will be the lead technician out in the field executing water treatment installations and managing service routes. As the company scales and we hire additional technicians, you will transition into managing the team, optimizing routing, and overseeing regional field operations. ​ Key Responsibilities ​
Field Execution:
Lead and complete residential/commercial water treatment system installations (softeners, RO systems, filtration units). ​
Service & Route Management:
Oversee and execute routine service calls, filter replacements, and scheduled salt deliveries. ​
Customer Experience:
Educate clients on their new systems and naturally introduce them to our ongoing filter replacement and salt subscription models. ​
Process Creation:
Work directly with the founder to write the Standard Operating Procedures (SOPs) for installations, vehicle stocking, and safety to prepare for future hires. ​ Team Leadership (Growth Phase): Train, mentor, and manage incoming service technicians as the business expands. ​What You Bring to the Table ​Proven hands-on experience in water treatment installation, plumbing, or a closely related field service industry. ​A "lean startup" mentality: You are scrappy, resourceful, and ready to roll up your sleeves to get things done. ​ Strong customer-facing communication skills. ​A clean driving record and valid driver's license. ​The desire to build something from the ground up and eventually lead a team. ​ Compensation & Growth Plan ​We believe that the people who help build the company should share in its success. Because we are in a high-growth phase, we have structured a compensation plan that pairs a reliable base income with uncapped upside as you help us expand. ​Phase 1: Foundation (Months 1-6) ​
Base Pay:
Competitive starting hourly rate or base salary designed to provide reliable income while we build density in our service routes. ​
Installation Bonuses:
Flat-rate bonus for every successful, zero-defect water system installation completed. ​
Subscription Incentives:
Commission paid for every customer you sign up for our recurring salt delivery or filter replacement subscription plans. ​ Phase 2: Management & Scaling (Months 6-12) ​
Base Increase:
Base salary bump upon successfully onboarding and managing your first junior technician. ​
Service Plan Revenue Share:
A percentage of the net profit generated by the recurring salt and filter subscription routes that you manage. ​Phase 3: Multi-City Expansion (Year 1+) ​
Branch Leadership:
As we framework our multi-city expansion, you will have the opportunity to step into a Regional Operations Manager role. ​Profit-Sharing /
Licensing:
Eligibility for branch-level profit sharing or the opportunity to take on a licensing agreement/revenue-share model to run your own regional territory under our brand infrastructure Why Indeed Candidates Love This Role Clear path to management within 6-12 months Paid training - no water treatment experience required Strong earning potential with bonuses Work with a growing company in a high-demand industry Leadership opportunity without needing prior management experience Pay & Benefits $35-$50/hour (based on experience) Performance bonuses Advancement into management role Company vehicle (after training period) Paid training Flexible growth opportunities Responsibilities Install and service water treatment systems (reverse osmosis, softeners, filtration) Troubleshoot and repair equipment Provide excellent customer service in customers' homes and businesses Learn scheduling, dispatch, and team coordination Assist in training new technicians Maintain job records and system documentation Follow safety and quality standards What We're Looking For Mechanical aptitude (plumbing, HVAC, construction, or similar experience is a plus) Strong work ethic and reliability Desire to grow into a leadership/management role Good communication and customer service skills Valid driver's license and clean driving record Ability to lift 50+ lbs Schedule Full-time Tuesday-Saturday (some flexibility required) Work Location In-person (Denver & Grand Junction service areas) Indeed Screening Questions (Recommended) Do you have experience with plumbing, HVAC, or mechanical systems? Are you comfortable working in customers' homes? Do you have a valid driver's license? Are you interested in moving into a management role? Apply Today If you're ready to build a career, not just a job, apply now and grow into a leadership role with The Source H2O.
Job Type:
Full-time Pay:
$80,000.00 - $150,000.00 per year
Benefits:
Employee discount Paid time off Professional development assistance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Employee Stock Options (ESOs)
  • Bonuses/Stipends