Field Service Technician

We are seeking a skilled and dependable Field Service Technician to diagnose, repair, and maintain heavy equipment and diesel-powered machinery in the field. This position requires strong mechanical and electrical troubleshooting abilities, excellent customer service skills, and the ability to work independently while representing the company professionally at customer job sites. The ideal candidate is safety-focused, self-motivated, organized, and capable of efficiently managing field service calls with minimal supervision.

ESSENTIAL DUTIES & RESPONSIBILITES

• Diagnose and repair diesel engines, hydraulic systems, electrical systems, air systems, and mechanical components on heavy equipment and trucks
• Perform preventative maintenance and inspections on customer equipment
• Troubleshoot equipment failures in the field and determine appropriate repairs
• Read and interpret service manuals, schematics, and diagnostic software
• Complete work orders, service reports, inspection forms, and required paperwork accurately and timely
• Communicate repair findings and recommendations clearly with customer and management
• Maintain company service truck inventory, tools, and cleanliness
• Operate diagnostic software, laptops, scan tools
• Respond to emergency breakdowns and service calls as needed
• Ensure repairs are completed safely, efficiently, and to company standards
• Follow all company safety procedures and

OSHA/MSHA

requirements where applicable

• Maintain professionalism and positive customer relationships at all times

QUALIFICATIONS

• Minimum of five years of diesel mechanic experience preferred
• Experience with heavy equipment, construction equipment, mining equipment, trucks, or industrial machinery preferred
• Strong knowledge of:
• o Diesel engines o Hydraulics o Electrical systems o Air brake systems o Diagnostics and troubleshooting
• Ability to work independently in field environments
• Strong time management and organizational skills
• Welding and fabrication experience is a plus
• Valid driver's license required
• CDL preferred but not required
• Ability to pass a background check and drug screening

PHYSICAL REQUIREMENTS

• Ability to lift up to 75 lbs
• Ability to work outdoors varying weather conditions
• Ability to climb, kneel, crouch, and work in confinded spaces
• Ability to work extended hours and overtime when necessary

WORK ENVIRONMENT

This position primarily works in field environments including construction sites, mines, industrial facilities, and customer locations. Conditions may include exposure to dirt, grease, noise, vibration, and varying weather conditions.

PREFERRED TRAITS

• Self-starter with strong work ethic
• Reliable and punctual
• Professional communication skills
• Team-oriented attitude
• Strong problem-solving ability
• Takes pride in workmanship and attention to detail

PERFORMANCE EXPECTATIONS

Technicians are expected to:

• Maintain high-quality workmanship
• Meet productivity and efficiency goals
• Minimize rework and callbacks
• Maintain safe working practices
• Complete paperwork accurately and timely
• Represent the company professionally with customers

COMPENSATION & BENEFITS

• Competitive hourly pay based on experience
• Overtime opportunities
• Company service truck
• Paid time off
• Health benefits
• IRA - Retirement
• Tool allowance
• Company uniforms
• Performance incentives/bonus opportunities

Pay:

$40.00 - $55.00 per hour

Benefits:

Dental insurance Fuel card Health insurance Health savings account Opportunities for advancement Paid time off Retirement plan Vision insurance Application Question(s):

Valid Driver's License Work Location:

On the road