Step Into the Day You start your morning in a fully stocked company vehicle and head to a customer site where new Speed Queen® washers are ready to be set in place. By lunch, you've mounted, leveled, and commissioned equipment; by afternoon, you're diagnosing a UniMac® dryer performance issue, coaching the owner on best operation practices, and documenting your work before ordering a part for a Huebsch® unit. It's hands-on, customer-facing, and impact-driven work—every visit keeps our customers profitable and their operations running. Who We Are Alliance Laundry Systems Distribution is a full-service commercial and industrial laundry partner with more than a century of expertise. We provide installation, factory-trained service, genuine parts, site selection, financing, and store design—exclusively supporting trusted brands: Speed Queen®, UniMac®, and Huebsch®. Our customers include laundromat owners, Speed Queen franchise operators, and on-premises laundry managers seeking to maximize uptime and reduce operating costs. What You'll Do Install, set up, and commission commercial laundry equipment to company quality and safety standards. Troubleshoot and repair mechanical and electrical issues; verify proper operation after service. Explain findings and demonstrate correct equipment use to customers following installation or repair. Perform routine preventive maintenance and determine when parts require repair or replacement; initiate orders for needed components. Disassemble and reassemble equipment as part of maintenance and repair workflows. Research, place, and track parts orders; review work orders and invoices to ensure timely completion against deadlines. Maintain accurate job notes, service reports, and expense documentation. Manage inventory on the assigned company vehicle and keep it organized and audit-ready. Travel within the service territory for on-site installs, diagnostics, and emergency/unscheduled calls. Escalate complex issues to the Service Manager and share insights to improve processes and best practices. Contribute wherever needed to keep the department efficient and responsive. What You Bring Education & Experience High school diploma or equivalent required. 3+ years of experience in commercial, military, industrial, or manufacturing equipment repair preferred; equivalent education/training considered. Working knowledge of single-phase electrical power is required. Experience supporting customers via phone and email/ticketing systems preferred. Skills & Abilities Strong mechanical aptitude; capable of diagnosing and resolving mechanical and electrical problems; able to read and interpret mechanical/electrical schematics. Organized and detail-focused; able to juggle multiple assignments and meet deadlines with minimal supervision. Clear written and verbal communication; professional customer interactions at every level. Comfortable using MS Outlook, Word, and Excel (preferred). Resilient and adaptable in changing situations. Self-starter with initiative and persistence to see tasks through. Travel Work is primarily within the assigned territory; some overnight travel is required. Standard & Physical Requirements Regularly involves sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and fine motor work. Lift, carry, push, and pull up to 50 lbs frequently; assistive devices provided for heavier items. Frequent talking and hearing; regular hand use for tools and controls; periods of computer-based work with close vision and focus adjustments. Valid driver's license required; clean Motor Vehicle Record; a company vehicle may be provided. How We Work Our culture is built on

DRIVE:

Dedicated:

We honor commitments and follow through.

Respectful:

We act with integrity and value diverse viewpoints.

Innovative:

We challenge the status quo to find a better way.

Versatile:

We pivot quickly and stay agile.

Engaged:

We think like owners and build what the market needs.