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Generator Field Service Technician, Level II
Career Insights for Field Service Technician
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Based on Florida data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$47,219 / year median in Florida
+17% projected growth
Job Description
Benefits:
- Paid Time Off (PTO)
- 401k Employer Match
- Bonus Incentives
- Extensive Training & Career Development Programs
- Tuition Reimbursement Program
- Medical, Dental and Vision plans
- Employee Assistance Program (EAP)
- And more!
Responsibilities & Expectations:
As a Generator Field Service Technician, you will service, repair, and maintain diesel and gas engine-driven standby generators in the field. So, essentially, you will help our residential, commercial, and industrial clients keep their power on. As we grow, we are hiring at all levels of skill & experience to include:- Preventative maintenance: scheduled services for oil & filter changes, spark plugs, check coolant, and filters
Inspections:
visual inspections on mechanical and electrical systemsCleaning:
oil, fuel, and air filters, cooling system, and the outside of the unitTesting:
Load bank, automatic transfer switch (ATS), and function testingTroubleshooting:
alternators, wiring harness, switches, switchgear, battery systems, engineDiagnosis:
failure analysis, battery systems using multimeter, and other meter toolsCommissioning & Start Ups:
design review, testing, switchgear, program control panel, and networkBrands:
Kohler/rehlko, CAT, Cummins, Generac, Deere, Onan, MTU, Volvo, Mitsubishi, Detroit Diesel, Asco, Atlas Copco, etc. up to 2.5 megCustomer Service:
communicate all information to customers in a way they understand the issues & resolutionsDocumentation:
complete reports on the work you have completed- Company vehicle: must be able to travel safely in a company service vehicle throughout the local counties, maintain vehicle inventory, and perform safety maintenance
Qualifications and Competencies:
Don't have all these skills yet...no worries as we have a successful training program to get you the training you need. However, you will need the qualifications and competencies listed below.- Graduation from a Technical school is desired to include generators, diesel, power gen, electric power, relay, or substation technology, etc.
- Some experience in repair or maintenance of generators preferred, or equivalent combination of education and experience
- Mechanical aptitude will work instead of technical school and generator experience
- Good communication and customer service skills
- Must have at least 3 years of experience operating a vehicle with a valid, unrestricted driver's license
- Must have a satisfactory driving record with the ability to obtain a DOT medical certification
- Ability to service clients after hours and on-call as needed
- Ability to read and interpret schematics, operating manuals, and safety guidelines
- Ability to lift, push, pull, and carry items up to 75 lbs. in weight
- Ability to work in demanding physical and inclement weather conditions You'll thrive at IPS if you...
- Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
- Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
- Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
- Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
- Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
- Stay curious and love to learn.