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PC
PTR Control Systems, LLC
Service Technician Low Voltage
Career Insights for Field Service Technician
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Based on Georgia data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$47,304 / year median in Georgia
+16% projected growth
Job Description
Service Technician Low Voltage PTR Control Systems, LLC Norcross, GA Job Details Full-time $25 - $31 an hour 14 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Field service equipment repair Digital multimeters Maintenance inventory management Electrical equipment repair Maintenance repair procedures Equipment safety procedures Safety regulations Alarm & access control systems CCTV In-person customer service Ladder use Driver's License Driving Welding repair Voltage testers Organizational skills Physical security system troubleshooting Mobile devices Full Job Description Our Service Technician diagnoses issues and performs service and repairs on card access, CCTV, electronic gate operators, and other related building systems at customer sites. You will provide customers with a high level of service, resolve service-related issues, and serve as a trusted advisor by delivering solutions and outcomes during each service visit.
How you will do it:
Follow prescribed troubleshooting procedures and refer to Technical Manuals, Tech Support, Part Manuals, change notices and bulletins, modification notices, etc. to repair equipment.- Service, troubleshoot, and install card access, CCTV, and electronic gate operator systems.
- Read diagrams, submittals, specifications, software and system programs, schematics, and operational product manuals. Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction.
- Complete service acknowledgements with proper coding using communication devices such as smartphones and laptop computers.
What we look for:
Required- 1-3 years of documented experience with card access, CCTV, and electronic gate operator systems.
- Knowledge of test equipment, including multimeters, digital analyzers, and commissioning devices.
- Experience installing, inspecting, repairing, and programming Card Access, CCTV, Welding and Electronic Gate Operator systems. Fire alarm experience is a plus. Experience in reading submittals, and operational/product manuals. Ability to follow verbal and written instructions.
- Ability to perform physical labor, including carrying and moving equipment and tools weighing up to 50-70 lbs.
- Ability to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high-lift equipment up to 40 feet, and working within ducts, crawl spaces, and above ceilings.
- Demonstrate a high level of customer service.
- Maintain any licenses required by national, state, and local codes.
- Pay range: Commensurate with experience, Full Benefit Package, i.