Job description We are seeking a skilled and detail-oriented CNC Field Service & Calibration Technician to join our technical service team. This position bridges advanced CNC machine tool maintenance with high-precision metrology and laser/optical calibration. In this role, you will be responsible for the installation, troubleshooting, repair, preventive maintenance, and calibration of advanced CNC equipment and optical metrology systems at customer locations. The ideal candidate possesses strong electro-mechanical troubleshooting capabilities, hands-on CNC experience, and a commitment to precision quality control.

Responsibilities:

Installation & Commissioning:

Install, level, set up, and commission advanced multi-axis CNC machines and optical/laser metrology equipment at client facilities.

Diagnostics & Repair:

Perform complex electro-mechanical, pneumatic, and hydraulic troubleshooting on CNC machine components (ball screws, linear guides, drives, motors, chillers and CNC controls).

Calibration & Metrology:

Execute high-precision calibration and testing to verify machine geometric alignment and accuracy.

Preventive Maintenance:

Perform scheduled PM protocols, mechanical alignments, and routine system inspections to maximize equipment uptime and repeatability.

Technical Support & Training:

Provide technical guidance, operational support, and customer training for client operators and maintenance teams.

Documentation:

Complete field service reports, calibration certificates, PM checklists, in a timely and professional manner.

Safety & Compliance:

Adhere to all safety protocols, guidelines, and quality standards both on-site and in customer facilities.

Qualifications & Requirements Experience:

3+ years of experience in CNC field service, machine tool repair, precision calibration, and/or metrology equipment maintenance. Strong understanding and demonstrated spatial awareness of multiple 3D coordinate systems, volumetric accuracy, and their relation to each other within a robotic or CNC workspace.

IT Literacy:

Ability to efficiently navigate advanced settings, driver configurations, and communication ports within Windows 10 and 11. Hands-on proficiency with Fanuc, Siemens, Heidenhain, or Mitsubishi CNC and/or robotic controls. Solid background in electro-mechanical diagnostics, schematics reading (electrical, pneumatic, hydraulic), and PLC troubleshooting. Experience with precision measurement tools (micrometers, indicators, laser interferometers, ballbars, optical aligners).

Personal Requirements:

Education:

Associate degree or certification in Mechatronics, Industrial Technology, Mechanical/Electrical Engineering, or equivalent trade school/military training preferred.

Autonomy:

Self-motivated, organized, and capable of executing and documenting complex technical applications with minimal supervision.

Communication:

Fluent in English (written and verbal) with excellent interpersonal and customer-facing communication skills.

Travel:

Ability to travel by air and ground within the United States to customer facilities (up to 50%-70%). Must possess a valid, unrestricted driver's license.

Soft Skills:

Professional customer service demeanor, strong problem-solving skills, and the ability to work independently in field environments.

Legal Authorization:

Due to trade restrictions, employment is contingent upon successful verification of U.S. Citizenship or Permanent Resident status, alongside a background check and drug screen. EDMIS does not offer work visa sponsorship.

Benefits:

Holidays:

7 Paid Holidays per

Year Vacation:

2 weeks of vacation after 1 year of service, accrued on a basis of 0.833 days per month. Medical and Dental Insurance through Blue Cross Blue Shield Illinois with copay 401K Plan with matching contribution

Life Insurance Long Term Disability Insurance Short Term Disability Insurance Job Type:

Full-time Pay:

From $30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Experience:

CNC Field Service:

3 years (Required) Willingness to travel: 50% (Required)

Work Location:

In person