On-site installing, configuring, and setting up equipment and systems at customer locations Maintenance and Repair to ensure equipment operates optimally and minimize downtime Diagnosing and resolving technical issues Site visits across various areas of Texas, Oklahoma, Arkansas, and Louisiana Clear and detailed documentation/reporting of work carried out and repairs necessary on engineer iPad to facilitate 100% warranty recovery Provide technical support to customers, answering questions, addressing concerns, and ensuring 100% customer satisfaction Adhere to all safety protocols and company policies, ensuring a safe working environment
Additional Responsibilities:
Care of company vehicles, reporting of defects Excellent communication with clients and internal teams
Minimum Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.
Education Requirements:
Good general level of Education including
English, Maths, and IT Knowledge/Skills:
Experience of diagnostic tools and computers software including Engine diagnostics Adaptability to different work environments and situations Excellent level of attention to detail Preferred dealer experience but not essential