A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
General purpose of the position: To maintain, install and/or repair all company-owned vending machines, fountain machines and coolers. Duties & responsibilities: Deliver, unload and install all new equipment and/or equipment upgrades, to customer locations as directed by order tickets. Equipment may be any of the following: vending machines, post-mix fountain machines, pre-mix fountain machines, hot beverage and chill machines, or coolers. Obtain customer signature on ticket as acknowledgement of delivery. Respond to service repair calls by traveling to customer location to diagnose equipment problem. Make necessary repair on site, if able. If unable to repair on-site, return equipment to the plant for repair. Replace problem equipment, if necessary. Complete necessary paperwork regarding equipment problem and resolution. Obtain customer signature as acknowledgement of issue resolution or equipment replacement. Load and deliver all "special events" orders to the event site. Hook up portable machines & CO2 tanks, install product. Deliver other necessary supplies; cups, signs, banners, etc. Obtain customer signature as acknowledgement of delivery. Upon completion of the Special Event, Technician will also pick-up all delivered equipment. Other duties as assigned. Education & experience: Must have 6 months work experience making basic mechanical or electrical repairs using basic hand or power tools; or equivalent education; or a combination of both. High school diploma or GED required. Skills & abilities: Knowledge of refrigeration units preferred. Knowledge of electrical systems preferred. Must have valid driver's license. Motor Vehicle Record must show no more moving violations than are allowed by our Driver's license policy. Must have good customer service skills. Must have basic mechanical aptitude. Must be able to frequently lift up to 60 lbs. Must be able to use basic hand tools, such as: pliers, cutters, pinchers, drill, etc. Must be able to follow written and oral instructions.
Physical demands:
Repetitive lifting of up to 60 lbs. Occasional lifting of up to 100 lbs. Frequent pushing, pulling, bending, stooping, climbing, reaching, twisting, standing and walking. Work in varying job conditions including; heat, cold, damp, inside, outside.
Job Type:
Full-time Pay:
$21.00 - $24.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): Do you have a valid driver's license and clean driving record? Please describe your work experience in mechanical or electrical repairs. Do you have a high school diploma / GED? We do background checks. Will this be an issue? We do drug tests, including testing for marijuana. Is this acceptable to you?
