Field Service Appliance Specialist Accelera - 3.5 Kansas City, KS Job Details Full-time $21.85 - $28.60 an hour 16 hours ago Qualifications Customer communication Engineering equipment malfunctions diagnostics Electro-mechanical components In-person customer service High school diploma or GED Driver's License Customer engagement Mechanical troubleshooting Full Job Description About the Role As a Field Service Appliance Specialist, you will serve as a vital problem-solver for homeowners, restoring functionality to essential household systems. You will leverage your technical expertise in diagnostics and repair to ensure high-quality service outcomes while building trust through clear, professional communication. Responsibilities Execute precise diagnostics and repairs on major home appliances, including refrigeration units, laundry systems, and cooking ranges, to restore household efficiency. Drive customer satisfaction by providing transparent explanations of mechanical issues and offering expert guidance on equipment maintenance. Document service activities, including parts utilization and repair history, to maintain accurate service logs and inventory records. Uphold rigorous safety and industry compliance standards during every service call to protect both the customer and the equipment. Continuously refine technical knowledge regarding emerging appliance technologies and advanced troubleshooting methodologies. Contribute to team success by sharing insights that improve overall service delivery and operational efficiency. Qualifications Required Skills High school diploma or equivalent certification. Demonstrated professional experience in appliance diagnostics or a related electro-mechanical field. Strong analytical and troubleshooting capabilities to resolve complex mechanical failures. Exceptional interpersonal skills with a focus on delivering a superior customer experience. Valid driver's license and access to reliable transportation for field service. Physical capability to maneuver heavy appliances and perform tasks in diverse residential settings. Preferred Skills Formal technical training or vocational certification in appliance repair. Proven ability to manage time effectively while working independently in the field. Experience with inventory management systems for parts and service tools.