A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
We're Looking for a Leader in the Field, Not a Project Manager. Blue Valley Restoration is looking for an experienced Lead Mitigation Technician to help lead our field operations. This is a hands-on leadership role for someone who enjoys working alongside their team, solving problems, and taking ownership of every project. This is not a project manager position. You'll be responsible for leading technicians on-site, performing mitigation work, ensuring projects are completed safely and efficiently, and delivering an exceptional customer experience. You'll have the support of project managers, allowing you to focus on executing the work and leading your crew. If you're someone who leads by example, takes pride in quality work, and enjoys helping others succeed, we'd love to meet you. About Blue Valley Restoration Blue Valley Restoration is a locally owned restoration company serving homeowners and businesses throughout Johnson County and the Kansas City metro. We specialize in water damage mitigation, structural drying, mold remediation, sewage cleanup, and reconstruction.
Our mission is simple:
provide exceptional service, communicate honestly, and restore every property as if it were our own. Responsibilities Lead water damage mitigation projects from start to finish Direct and support restoration technicians on job sites Perform water extraction, demolition, structural drying, and equipment setup Set up and monitor drying equipment Take moisture readings and document drying progress Ensure work is completed safely, efficiently, and to company standards Communicate professionally with homeowners, property managers, and insurance adjusters Complete job documentation, photos, and daily notes Train and mentor newer technicians Maintain company vehicles, tools, and equipment Participate in an on-call rotation for emergency response Performance Expectations Lead crews that consistently meet production and quality standards Keep technicians productive and jobs moving efficiently Deliver projects that meet Blue Valley Restoration's quality expectations Complete documentation accurately and on time Take ownership of each project from initial response through completion Represent the company professionally with every customer Maintain a clean, organized, and safe work environment Qualifications 3+ years of water damage mitigation or restoration experience preferred Previous experience leading crews or supervising technicians Experience with water extraction, demolition, structural drying, and moisture mapping IICRC Water Restoration Technician (WRT) certification preferred (or willingness to obtain) Valid driver's license with a clean driving record Ability to lift 75 pounds Comfortable working in crawl spaces, attics, and other confined spaces Strong communication and leadership skills Dependable with excellent attendance Preferred Experience Experience with any of the following is a plus: IICRC WRT, ASD, AMRT, or FSRT certifications Moisture meters and thermal imaging equipment Drying equipment setup and monitoring Xactimate Insurance restoration Emergency mitigation services Crew leadership Benefits Competitive hourly pay based on experience Overtime opportunities Company vehicle during work hours (when applicable) Paid holidays Paid time off Company uniforms Ongoing training and paid certifications Opportunities for advancement within a growing company The Ideal Candidate You're the type of person who naturally steps up and leads by example. You don't wait to be told what needs to be done—you identify the next task, keep your team moving, and take pride in delivering excellent results. You enjoy working in the field, solving problems, and helping customers during stressful situations. You understand that quality, communication, and productivity all matter, and you take ownership of every project you're involved in. If you're looking for a leadership role where you can stay hands-on, develop your team, and build a long-term career with a growing restoration company, we'd love to hear from you.
