Job Description Crown Staffing is urgently hiring for an Operations Support Technician.

Operations Support Technician Job Details Schedule:

Monday-Friday, 6:00 AM-2:30

PM Pay Rate :

$60,000-$70,000/year

Location :

Florence, KY Operations Support Technician Requirements/Qualifications High school diploma or equivalent required. Welding experience required; welding certification and/or trade school completion preferred. Minimum 5 years of mechanical assembly experience required. Strong mechanical aptitude required. Electrical background preferred. Familiarity with

ISO 9000

requirements and continuous improvement methods. Ability to troubleshoot, repair, rebuild, and maintain industrial equipment. Willingness and ability to travel approximately 10-50% of the month based on business needs. Valid driver's license required. Ability to obtain and maintain a valid CDL after hire. Strong interpersonal and customer service skills. Strong verbal and written communication skills. Ability to work effectively with minimal direction or supervision. Excellent analytical, administrative, and organizational skills. Proficiency in Microsoft Office. Ability to communicate effectively with customers, sales representatives, field sales, customer service, and management. About the Operations Support Technician Role As an Operations Support Technician, your responsibilities will include: Deliver safe, efficient, and reliable technical support and service to customers. Identify opportunities to improve service delivery and customer support. Perform customer preventative maintenance services. Complete on-site warranty repairs and service. Assist with equipment start-ups and major equipment installations. Rebuild and maintain centrifuge RTA equipment and other company equipment. Maintain field testing equipment. Troubleshoot equipment and complete repairs to meet customer expectations. Provide technical assistance to customers through phone and other communication methods. Provide equipment application, modification, and warranty information. Complete technical product reports and document product issues. Support visiting customers during equipment field testing. Coordinate with field sales, customer service, and sales management to address customer needs. Plan work schedules and assignments based on customer demands. Perform field testing and quality and safety audits as requested. Travel to customer locations to provide technical services and support. Handle additional service and technical requests from management as needed. Why Work With Our Client Once hired-on, employees can expect: Extensive hands-on experience with industrial equipment maintenance, troubleshooting, and repair. Opportunities to work directly with customers and provide technical field support. Experience with preventative maintenance, warranty work, equipment installations, and field testing. Opportunities to develop expertise in centrifuge equipment rebuilds and other specialized equipment. Experience working across technical service, customer support, and sales functions. Travel opportunities based on customer and business needs. Why Work With Crown Staffing Weekly pay Direct deposit with pay card option Health care package Opportunities for permanent placement and career advancement

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