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Field Service Representative
Career Insights for Field Service Technician
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Based on Kentucky data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$51,514 / year median in Kentucky
+22% projected growth
Job Description
HERE, WE CRAFT EXCELLENCE TOGETHER.
At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. As an HSE Coordinator, you'll contribute to meaningful projects that shape the future of aerospace. This position requires access to technologies and hardware subject to US national security based export control requirements. All applicants must be US Citizens, or otherwise authorized by the U.S. Government. No company sponsorship will be offered.What we offer:
- Competitive salaries
- Paid holidays
- Recognition programs
- Comprehensive benefits
- Retirement (401K) plans with employer match
- Professional development opportunities
- Tuition assistance
- Over 300 career paths across global sites
Work Culture:
At Safran, we foster a respectful and inclusive workplace where diverse perspectives are valued. We support sustainable career journeys and encourage employees to explore multiple paths for growth. Collaboration is essential to our success, and we are committed to helping every team member thrive. We engage with our communities through educational programs, outreach initiatives, and career events, inspiring future talent to join our mission. Join Safran Landing Systems, where you can look to the skies and say "we did that." Safran Landing Systems is seeking a Field Service Representative to join our team in Mobile, Alabama. In this customer-facing role, you will provide technical expertise and hands-on support for landing gear, wheels, brakes, systems, and equipment at a major aircraft final assembly line operating in a Part 21G environment. You will play a critical role in supporting aircraft delivery schedules, ensuring customer satisfaction, and representing Safran's commitment to safety, quality, and service excellence.Role & Responsibilities:
As a Field Service Representative, your main task will be to prepare, perform and record interventions on Aircraft such as:- Diagnose and correct defects, discrepancies, or damage reported by the customer
- Embodiment of design change or specific upgrades and retrofits
- Removal and replacement of components
- Completion of travelled work
- Execution of vendor assist (customer requested support) You will represent Safran Landing Systems to our customers and maintain a professional image in line with Safran standards.
- Office (consult drawings or documentation, record detailed information of completed interventions, reporting, manage spare parts stocks, chemicals and tools, etc)
- Hands-on aircraft maintenance and technical intervention
- Document routine activities along with root cause/fault isolation