Field Service Technician Posted on December 5, 2025 December 5, 2025 by JMJ Phillip We are seeking a skilled and dedicated Field Service Technician to support the installation, troubleshooting, and maintenance of thermal cooling systems. The ideal candidate will perform on-site service and repair, ensuring all equipment functions properly while collaborating with project teams and customers. This role requires strong technical aptitude, hands-on problem-solving, and the ability to manage multiple tasks in high-paced environments. Position Responsibilities Equipment Installation & Commissioning Install and perform system startups for thermal cooling units Conduct product commissioning and hand-over to customers from start to finish Work closely with project teams to ensure installation timelines are met Troubleshooting & Maintenance Perform inspections, troubleshooting, repairs, and preventive maintenance at customer sites Replace subassemblies and perform system-level tests as required Complete written repair reports documenting causes of failure, work performed, materials used, and equipment condition Customer Support & Training Conduct on-site customer training on thermal cooling products Represent the company professionally while adhering to all safety requirements Suggest improvements to field service engineers, design engineers, and management Documentation & Technical Use Read, understand, and use equipment diagrams, checklists, engineering drawings, and other process documentation Utilize hand tools, power tools, forklifts, ladders, calibrated measurement devices, and hydraulic equipment as needed Prerequisites 5+ years of field service experience 3+ years of experience working with project teams, contractors, and interfacing with customers Strong mechanical aptitude and understanding of electromechanical systems and Cooling Distribution Units (CDU) Ability to read and interpret diagrams (dimensions, assembly, electrical, cooling) Clean driving record Certifications (Preferred, but not Required) High School Diploma or equivalent Trade School Certification in HVAC/R Field or electronics technology EPA Universal Certification Experience with liquid cooling technologies Knowledge of PLC function and interfacing (RS485, Ethernet, etc.) What the

Role Offers Salary Range:

$90,000 - $115,000 per year Opportunity to work on high-impact, technical projects across multiple sites Extensive travel and exposure to North American and potential international customer locations Hands-on experience with advanced thermal cooling systems Why Woburn? Woburn provides a central hub for high-tech manufacturing and service operations with strong access to talent and transportation networks. The area supports innovation in engineering and technical services and offers a collaborative professional environment with opportunities for career growth. Upload your resume to Apply • Accepted file types: pdf, doc, docx, txt, Max.

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