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SB
Systematic Business Consulting
Field Service Technician
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Based on Maryland data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$52,002 / year median in Maryland
+22% projected growth
Job Description
Our industry-leading company specializing in the design, fabrication, installation, and maintenance of high-purity water systems for commercial and industrial applications looking for an experienced Field Service Technician who can maintain and troubleshoot moderate to complex mechanical equipment used in the purification of ultra-pure water for critical applications to join their team just north of Gaithersburg, Maryland. The Field Service Technician is responsible for installing, maintaining, and troubleshooting high-purity water systems for clients in industrial markets. This is a NEW position with a proven company that offers an extremely significant benefits package, specialty training, and room to advance.
Benefits:
- $25•40•Monday-Friday 6:30am-2pm (varies by travel)•OT as needed•additional compensation for on-call rotation•Great Benefits Package•Company fully pays for health/dental coverage, 3 weeks PTO + 9 holidays to start, 401k w/ match•profit sharing, employee and education assistance, clothing allowance, fitness reimbursement, Ramsey+ (financial courses)•Company vehicle for travel w/ gas card
Requirements:
- 5+ years of experience in mechanical, industrial HVAC, field service, or electrical role
- 3+ years of experience in equipment service operations
- 3+ years proven ability to diagnose and solve/recommend solutions to mechanical and/or electrical problems
- 2+ years in a customer-facing settings
- 2+ years of experience in industrial/ manufacturing industry
- Must have OSHA 10 certificate
- One year's experience using Microsoft Office (Word, Excel)
- High school diploma or GED
- Valid driver's license
Key Responsibilities:
- Performs field maintenance of high-purity water systems
- Perform diagnostics and troubleshooting on systems that impact water system efficiency and chemical purity
- Assists Installation Department staff in commissioning/startup of new water systems as needed
- Provides thorough documentation of all work, parts, and time in accordance with SOPs
- Works closely with service management and engineering teams to identify system or component problems and implement solutions
- Partners with customers in the consistent management and maintenance of their water systems and assists them in good management practices for the smooth performance of their systems
- Maintains effective, trusted working relationship with customers
- Communicates with Maryland Technical Service Center Manager regarding service contract issues
- Majority of work is performed in industrial settings inside customer facilities
- Regular "on call" rotation assignments on weekends
- Significant local travel, plus average of 6 overnight stays per month
- Ability to lift up to 100 lbs.
Mechanical Pay:
$25.00- $40.