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Service Technician
Job Description
Job Title:
Service Technician Job Description As a Service Technician, you will maintain, inspect, troubleshoot, and repair a diverse range of automotive shop equipment, including automotive lifts, air compressors, exhaust removal systems, air piping, wheel service equipment, lubrication systems, and more. Responsibilities- Perform scheduled repairs and maintenance on customer-owned equipment.
- Complete assigned daily tasks efficiently.
- Keep the shop service area clean and organized.
- Ensure customer worksites are left neat and professional.
- Use provided tools and equipment responsibly.
- Supply your own basic mechanic tools.
- Submit written parts requests to the appropriate personnel per work order.
- Log hours using a company-provided cell phone and mandatory GPS-enabled time-tracking app.
- Greet customers cheerfully in person and over the phone.
- Address customer inquiries about equipment and repairs.
- Report potential customer issues or complaints to managers promptly.
- Provide customers with guidance on equipment operation and maintenance.
- Share technical expertise with coworkers as needed.
- Complete all paperwork legibly, thoroughly, and on time.
- Maintain positive relationships with coworkers and management.
- Plan efficient travel routes and navigate independently or with a team to job sites. Essential Skills
- Mechanical aptitude
- Troubleshooting
- Repair
- Service
- Use of hand tools
- Blueprint reading
- Field service
- Preventive maintenance
- Installation
- Electrical knowledge Additional Skills & Qualifications
- High School Diploma, G.E.D., or equivalent
- 2-4 years of related experience and/or training
- Valid driver's license in good standing
- Proficiency in the safe and skilled use of hand tools, power tools, measuring and testing instruments, ladders and scaffolding, and small engine equipment Why Work Here?
- $23.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in White Marsh,MD.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Other Retirement and Savings
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Scorecard
Based on Maryland data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$52,002 / year median in Maryland
+22% projected growth