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Striking Kitchen & Bath by Bell Plumbing

Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$51,899 / year median in Michigan

+12% projected growth

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Job Description

Description OWL Services is Hiring a Field Service Technician!
Location:
Ann Arbor, MI (On-Site / Field-Based)
Schedule:
Full-Time | 24/7 On-Call Rotation | 30-40%
Overnight Travel Pay Rate:
$24.00-$26.00/hour
Employment Type:
Hourly Overview OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field. Technicians are essential in ensuring equipment such as POS systems, alarms, and security devices operate efficiently while maintaining strong safety and service standards. The position is responsible for servicing and installing various electronic equipment to include security point of sale, as well as EV charging stations. Responsibilities Troubleshoot, inspect, repair, and replace electro-mechanical equipment Diagnose issues and implement effective solutions Service equipment including cash registers, coin changers, alarms, and POS systems Complete service requests and maintenance tasks in a timely and professional manner Review work orders, manuals, and technical drawings Utilize testing devices, hand tools, and power tools Follow all safety procedures and company protocols Participate in a 24/7 on-call rotation Travel overnight 30-40% for installations, repairs, and upgrades Maintain accurate documentation using company systems and mobile tools