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Forklift Field Service Technician
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Based on Michigan data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$51,899 / year median in Michigan
+12% projected growth
Job Description
Responsibilities:
Our Material Handling Group is currently looking for a full time Master Forklift Field Service Technician for our Saginaw, MI branch. This position is first shift, M- F, and paid hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:
- Performing preventative maintenance on customer forklifts and other material handling equipment
- Diagnose and repair all forms of customer equipment
- Completing each repair job in a timely, efficient and professional manner
- Providing exceptional customer service
- Work and manage workloads independently
- Proper completion and submission of all required paperwork
- Field Technicians are responsible for company vehicle and on-board parts inventory
- Incorporate Alta's Guiding Principles into daily activities
- Performs other duties as assigned
- Consistent, regular, and reliable attendance including being ready for work at the designated start time We encourage our Technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician.
Qualifications:
- Two years of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
- Previous field experience is highly preferable
- Strong working knowledge of electric and liquid propane units
- Excellent mechanical aptitude
- Possess own tools
- Must have clean driving record and valid driver's license to drive company vehicle
- Computer programs
- HYPASS, Hyster TKC training software and Yale/Hyster contact management system
- Language Skills
Intermediate:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.- Mathematical Skills
Basic:
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.- Reasoning Ability