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Hemmersbach GmbH & Co. KG

Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$51,899 / year median in Michigan

+12% projected growth

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Job Description

Field Service Technician Hemmersbach GmbH & Co. KG
  • 2.8 Southfield, MI Job Details Full-time $26
  • $28 an hour 1 hour ago Benefits Disability insurance Health insurance Dental insurance Flexible spending account Vision insurance Life insurance Qualifications Customer communication Direct client contact Full Job Description Enthuse customers and provide best experience through best in class hardware, software and technical support services USA
  • Southfield MI IT Full-time Your skills Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects Experience troubleshooting hardware, software, and networking issues Strong customer service and client-facing communication skills Willingness to commute long distances between customer sites Availability to support rotational schedules or on-call coverage when required Experience supporting HP servers or enterprise infrastructure preferred Valid driver's license This role is an Hourly Non•Exempt position with a targeted hourly range of $26•$28 USD based on experience and skillsets.
Your tasks
Key Responsibilities:
Provide technical support for PCs, printers, servers, and data center equipment Communicate professionally with clients and ensure satisfaction Install, upgrade, and repair IT hardware and infrastructure Collaborate with dispatch, engineers, and project teams Troubleshoot hardware, software, and network issues Support HP servers and enterprise environments Track inventory and provide service updates Be part of us Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites. Your benefits Health/ Medical insurance Life insurance Disability Insurance Dental insurance Flexible spending account FSA Internal career development program Car Allowance/ KM Allowance Vision Insurance