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Productivity Inc

Tool Crib & VMI Specialist (Field Service)

Pay: $28–$32/hr
Posted: 5 days ago
Location: Plymouth, MN (Onsite)
Last Updated: 2 days ago
Hours: Full-Time
Expires: 10/4/2026

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Based on Minnesota data

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$52,420 / year median in Minnesota

+9% projected growth

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Job Description

Title:
Tool Crib & VMI Specialist (Field Service)
Location:
Plymouth, MN (with 40% regional travel)
Salary Range:
$28.00
  • $32.
00 / hour
Schedule:
Monday
  • Friday, 7:00 AM
  • 4:00 PM About the
Role:
Are you an experienced Tool Crib Attendant, an Industrial Distributor Specialist (Fastenal, MSC, Grainger), or a Machinist looking to step away from physical machine operation into a technical, client-facing career? If so, this is the perfect opportunity to leverage your cutting tool knowledge in a new direction. In this role, you will travel regionally (approx. 40% via car/airplane) to install, optimize, and maintain automated tool vending and inventory systems directly at our customer manufacturing facilities.
What We Offer:
  • $28.00
  • $32.00/hour (with annual performance & salary reviews)
  • Day 1
Benefits:
Excellent Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Generous Paid Time Off (Holidays, Personal, & Vacation)
Key Responsibilities:
  • Client-Site Audits:
    Assess, identify, and collect tooling inventory data at customer locations.
  • System Installation:
    Lead or support the physical installation of automated tool-vending hardware, organize/label customer tooling, and establish inventory tracking databases using Excel.
  • Customer Training:
    Provide professional, friendly on-site software training to client teams post-installation.
  • Tech Support:
    Perform ongoing remote and on-site software maintenance and hardware support for vending machinery.
•
Warehouse Backup:
Provide localized support to our internal Tool Crib, delivery routes, and warehouse when not traveling.
What We Are Looking For:
  • 3+ years of Tool Crib management, industrial inventory (VMI), or related machining/manufacturing environment experience.
  • Strong Cutting Tool Literacy:
    Must easily identify common cutting tool types (inserts, end mills, drills, taps) and communicate using standard terminology.
  • Tech & Excel Savvy:
    Proficient computer skills, including the ability to utilize Excel for organizing inventory data and maintaining basic software systems.
  • Field-Ready & Client-Facing:
    Professional customer service skills with a friendly, outgoing personality.
  • VMI Familiarity (A Plus!
): Prior exposure to industrial vending or tool management software (Fast Track, Cribware, Tool Boss, Matrix, CribMaster, AutoCrib, etc.) is highly helpful but not required.
Requirements:
  • Ability to travel up to 40% of the time via car or airplane.
  • Valid Driver's License with a clean, acceptable driving record.
Why Join Productivity Inc.? Since 1968, Productivity Inc. has been a leader in machine tool sales and service. Our success stems from one core belief: Employees are our first customers. We treat our team members with integrity, respect, and encouragement, which empowers them to deliver outstanding customer service. We're a stable and growing organization committed to fostering a positive work environment and providing growth opportunities for our employees. Apply Now Be part of a team that values innovation, collaboration, and excellence. Productivity Inc. is proud to provide Equal Employment Opportunities to all applicants and employees. IND123 Compensation details: 28-32 Hourly Wage