A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
MFT is seeking a hands-on Field Service Technician to install, commission, troubleshoot, and support custom automation and material handling equipment at customer sites. This role includes domestic and international travel up to approximately 50% and requires strong mechanical, electrical, troubleshooting, and customer-service skills. When not traveling, the technician will work onsite with MFT's Integration and Engineering teams to build, test, validate, and prepare equipment for shipment.
PRIMARY RESPONSIBILITIES
Install, commission, troubleshoot, and service MFT equipment at customer facilities. Diagnose mechanical, electrical, pneumatic, and controls-related issues. Make adjustments, modifications, and repairs to ensure proper equipment operation. Support customer startup, setup, optimization, and operator/maintenance training. Document service work, equipment status, corrective actions, and open issues. Work with Engineering, Integration, Manufacturing, and Project Management teams to test and validate equipment before shipment. Assist with equipment setup, commissioning, functional testing, FAT/SAT activities, and shipment preparation. Support customer startup, setup, optimization, and operator/maintenance training. Document service work, equipment status, corrective actions, and open issues. Work with Engineering, Integration, Manufacturing, and Project Management teams to test and validate equipment before shipment. Assist with equipment setup, commissioning, functional testing, FAT/SAT activities, and shipment preparation. Represent MFT professionally while working with customers and project teams.
QUALIFICATION REQUIREMENTS
Education and/or
Experience:
Technical degree, vocational training, or equivalent hands-on experience. Strong mechanical and electrical troubleshooting skills. Experience with industrial machinery, automation equipment, conveyors, sensors, motors, pneumatics, or similar systems. Ability to read mechanical drawings, electrical schematics, and technical documentation. Comfortable using hand tools, test equipment, and diagnostic tools. Strong communication, problem-solving, and customer-service skills. Ability to work independently while traveling and collaborate effectively with internal teams. Willing and able to travel domestically and internationally up to approximately 50%. Valid driver's license and ability to obtain a passport
Preferred Qualifications:
Experience with custom automation or capital equipment. Experience with PLC-controlled equipment, servo motors, VFDs, sensors, motion control, pneumatic systems, or vision systems. Experience with equipment commissioning, FAT/SAT, operator training, or troubleshooting in a production environment.
CORE VALUES
The core values described here are representative of the core values of the Company.
Integrity :
do the right thing, rational, ethical, trustworthy, honest
Engaged :
determined, hardworking, dedicated, driven, organized, resilient, focused, and continuous improvement
collaborative, great communicator, motivator, positive outlook, fun, respectful, compassionate maturity, for greater good of company, admits mistakes, decisive, and ensures job completion
Customer Collaborative :
effective & creative in providing customer sale and service solutions while enhancing partner relationships
Job Type:
Full-time Pay:
$65,000.00 - $110,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program
Shift:
8 hour shift Day shift Willingness to travel: 50% (Required)
