Drew Executive Search, Inc. is very excited to be working with a terrific Midwest based company in helping to fill a Field Service Technician role that will be based around the Tunica, MS area. This Field Service Technician will spend close to 90% of their time in Tunica, MS but will also be responsible for occasionally traveling to customer locations in Jonesboro and Little Rock, AR. This is a great opportunity to join a growing organization in a fast-paced Field Service Technician role. My client offers a terrific training program with ongoing education, potential company car, cell phone, laptop, etc. and a host of other perks. This Field Service Technician role will be working on a variety of equipment including both banking equipment (ATMs, cash recyclers, etc) and gaming equipment (ticket redemption kiosks, currency sorters, etc).

• This field service technician role will require weekend availability and we envision the schedule being Thursday-Monday 8am-5pm.
• Job duties for this Field Service Technician role include:
• Quickly respond to dispatched service calls, providing remote and onsite support to customers as required
• Perform equipment troubleshooting and repairs efficiently and effectively
• Install and train customers on software and equipment as needed
• Maintain accountability for parts, inventory and company vehicle
• Provide world class customer service Qualifications for this Field Service Technician role include:
• Previous experience in a customer-facing Field Service Technician position is preferred
• Minimum one-year experience with electromechanical equipment servicing (banking equipment and gaming equipment strongly preferred)
• Thorough knowledge of basic electronics
• Excellent problem-solving and troubleshooting skills
• Strong mechanical aptitude
• Good PC/computer skills
• Clean driving record and ability to obtain gaming license In lieu of ATM or gaming repair experience, we've found that candidates that have experience in office equipment (printers/copiers) repair, medical field service engineers, cell tower experience or other types of positions that require both mechanical and electrical aptitude translate well.

In addition to a pay rate in the range of $20-$25/hr plus a $3/hr shift differential we also offer a comprehensive benefits package that includes a very attractive health/life/vision insurance, paid holidays, PTO, a very competitive 401(k) with match. In addition we offer a guaranteed 40 hours/week. Offer are contingent upon a successful completion of a background, driving record, credit check plus drug screening.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Retirement plan Vision insurance

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

On the road