What You'll Do:

Drain Cleaning & Clearing

Perform residential drain cleaning using cable machines, high‑pressure jetting equipment, and other tools to clear blockages in sinks, tubs, toilets, main lines, and sewer systems. Sewer Line Diagnostics
Conduct sewer camera inspections to identify root intrusion, pipe damage, blockages, and system defects. Troubleshooting & Problem Solving
Diagnose drain and sewer issues, determine root causes, and recommend effective solutions to restore proper flow. Preventative Maintenance Services
Provide routine drain maintenance, including descaling, root treatment, and system flushing to prevent future issues. Customer Communication
Clearly explain findings, recommended services, and repair options to homeowners while maintaining a friendly, professional demeanor. Cost Estimates & Recommendations
Prepare accurate service estimates and educate customers on long‑term solutions such as sewer repair, replacement, or preventative maintenance plans. Service Titan Documentation
Use Service Titan to document work performed, update job notes, track service history, and manage customer interactions. Equipment Care & Safety
Maintain drain‑cleaning equipment, follow safety protocols, and ensure all work complies with local codes and industry standards. Customer Service Excellence
Deliver exceptional service, resolve concerns promptly, and ensure a positive customer experience from start to finish.

What You'll Bring:

Experience

2-3+ years of experience in drain cleaning, sewer maintenance, or a related residential service role. Technical Skills
Proficiency with cable machines, jetters, sewer cameras, locators, and other drain‑cleaning tools. Service Software
Experience with Service Titan or similar field‑service software preferred. Communication Skills
Strong ability to communicate clearly with customers and team members. Attention to Detail
Ability to accurately diagnose issues and perform work that meets safety and code standards. Customer ‑ Focused Mindset
Commitment to delivering high‑quality service with professionalism and a positive attitude. Driver's License
Valid driver's license with a clean driving record.

What We Offer:

Up to 4% match on 401(k) Health, Dental, Vision Insurance Short/Long-Term Disability & Life Insurance 48 hours of holiday time a year 120 hours of PTO per year available after 90 days 20% Family discounts on services Referral Bonus Programs Take-home truck, tool allowance, uniforms, phone, and tablet provided Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. 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