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Mitigation Restoration Lead Technician
Job Description
Benefits:
Bonus based on performance Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insuranceLead Technician Job Description Position Title:
Lead Technician Reports To:
General Manager Job Overview The Lead Technician is responsible for managing disaster response and crisis management activities related to water mitigation, fire restoration, mold remediation, and biohazard cleanup. This role works directly with customers to explain the restoration process, assess the scope of work, and lead technicians on job sites. The Lead Technician also supervises, develops, and mentors team members to ensure high-quality service and operational excellence. Qualifications Candidates should meet one of the following experience and certification requirements: Minimum of 2 years of field experience, and IICRC Water Restoration Technician (WRT) Certification required , and one of the following: IICRC Fire and Smoke Restoration Technician (FSRT), or IICRC Applied Structural Drying (ASD) Essential Job Functions The Lead Technician is responsible for: Communicating the restoration process clearly to customers Providing daily updates to insurance partners and centers of influence Assessing job severity and evaluating the extent of damages Understanding and promoting the company's operational systems, including: Company CRM Xactimate Mitigate Training new employees on technician responsibilities and company procedures Maintaining a professional appearance and positive attitude at all times Wearing the company-provided uniform as required Fostering a strong team culture among field operations staff and across the organization Specific Responsibilities The Lead Technician is responsible for: Following all OSHA regulations and company safety procedures and standards Understanding and adhering to restoration procedures, including: Water damage restoration procedures Mold remediation equipment and procedures Fire and smoke cleaning tools and procedures Carpet cleaning equipment and procedures Demonstrating a positive, team-oriented, can-do attitude at all times Completing all necessary paperwork accurately and on time while delivering excellent customer service Maintaining all equipment and vehicles in a clean, safe, and serviceable condition Remaining available for emergency response work 24 hours a day, 7 days a week, as needed Physical Requirements Candidates must be able to: Possess a valid driver's license and safely operate company vehicles Lift and carry equipment weighing up to 50 pounds Work for extended periods in both large and confined spaces Wear appropriate respirator equipment for extended periods Pass a respirator fit test and medical evaluationPerks:
Online Mobile Courses Paid Training for Career Advancement Opportunity to Help People inTimes of Need Aggressive Competitive Wages Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.Career Insights for Field Service Technician
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Based on New Jersey data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$53,994 / year median in New Jersey
+22% projected growth