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Fire & Water Restoration, LLC
Restoration Technician
Career Insights for Field Service Technician
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Based on New York data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$52,986 / year median in New York
+11% projected growth
Job Description
Restoration Technician Fire & Water Restoration, LLC Syracuse, NY Job Details Full-time $18 - $25 an hour 3 hours ago Benefits 401(k) Paid time off On-the-job training Opportunities for advancement Qualifications Hand tools Full Job Description Job Overview We are seeking a motivated and detail-oriented Restoration Technician to join our dynamic team. In this vital role, you will be on the front lines of emergency response, providing essential restoration services to clients affected by water, fire, mold, and flood damage. Your expertise will help restore properties efficiently while ensuring safety protocols are strictly followed. This position offers an energetic environment where your hands-on skills and commitment to customer service make a real difference in people's lives during challenging times. Duties Respond promptly to emergency calls for water, fire, flood, and mold remediation projects, demonstrating emergency response readiness. Perform cleaning, demolition, and restoration tasks using hand tools, power equipment, and specialized cleaning techniques. Operate company vehicles safely and responsibly to transport equipment and personnel to job sites. Conduct moisture inspections and water extraction procedures utilizing industry-standard equipment such as moisture meters and pumps. Apply personal protective equipment (PPE) including respiratory protection to ensure safety during all restoration activities. Execute fire restoration processes, including soot removal and odor control, adhering to established safety protocols. Document job progress accurately using Xactimate estimating software and maintain detailed records of work performed. Assist in mold remediation efforts by identifying mold growth and applying appropriate containment and removal procedures. Maintain a clean and organized work environment on-site, including carpet cleaning and debris removal as needed. Follow all safety guidelines diligently to protect yourself, team members, clients, and property throughout every project. Experience Previous experience in the restoration industry or related construction fields is highly preferred. Demonstrated ability to handle emergency response situations with professionalism and efficiency. Knowledge of water damage restoration techniques, flood recovery, and mold remediation practices. Familiarity with Xactimate or similar estimating software is advantageous. Hands-on experience with hand tools, carpet cleaning equipment, and other restoration tools required for various projects. Strong customer service skills with the ability to communicate clearly and empathetically with clients during stressful situations. Ability to adhere strictly to safety protocols including PPE use, respiratory protection, and safe operation of company vehicles. Join us in making a meaningful impact by restoring homes and businesses with energy, precision, and care!