Observes mechanical devices in operation and listens to their sounds to locate causes of trouble. Dismantles devices to gain access to and remove defective parts and reassembles in perfect working order or replaces equipment. Examines form and texture of parts to detect imperfections. Inspects used parts to determine changes in dimensional requirements. Adjusts functional parts of devices and control instruments. Repairs or replaces defective parts. Installs special functional and structural parts in devices. Lubricates and cleans parts. Starts devices to test their performance. Order and receive repair parts, equipment, supplies and tools. Keeps accurate inventory of parts and equipment. Be available for repair and disconnect on a twenty-four per schedule. Communicates professionally with customers regarding equipment repairs and if there will be a service charge. Invoice customer, collect COD and deposit payment when necessary. Communicates with Customer Service and records activity in Cadillac Coffee's system on work performed at customer's location. Provide customer orientation and maintenance instruction. Train customers, sales or service personnel as required. Fill out service call log each day. Check all service invoices and departmental paperwork for accuracy and completeness. Perform customer equipment installation and retail display. Drives to and from customer locations to install and repair equipment. Keeps service area, truck and equipment (in possession) neat and orderly. Fill out appropriate paperwork and contracts on all equipment placed and serviced. Insures proper maintenance and care of company vehicle. Have customer sign paperwork at the time of installation on all equipment placed in the field. Adhere to food safety objectives and work to uphold Cadillac Coffee's food safety and quality system. Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.