A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
Do you have experience working with businesses and enjoy solving problems on the go? Amplex is looking for a Business Field Service Technician to help keep our business customers connected. You'll work directly at commercial locations installing and troubleshooting internet services, installing and servicing VoIP phones, setting up equipment, and making sure businesses have the reliable connectivity they need to keep running. If you're hands-on, customer-focused, and comfortable working in a variety of business environments, this could be the next step for you!
Your Role:
Install and service internet, VOIP, any services provided by Amplex Electric, and equipment including but not limited to: Wireless SM's, Fiber ONT's, Microtik routers, SIP/ VoIP phones, ATA's, PA's, and Ubiquiti Wireless Access Points. Mount equipment to businesses. Run outdoor and indoor cable though walls, crawl spaces, attics and basements properly and neatly. Assist customers in configuring computers, POS systems, phones, router, and/or other equipment for internet service. Travel to business sites to assist with site surveys, deploy new services, and as needed to troubleshoot issues. Provide excellent customer service by answering questions, explaining services, and ensuring customers have a positive experience Properly maintain company vehicles, tools, and equipment. Collect and submit accurate documents and money collected. Present a positive professional image to customers at all times. Follow all company safety procedures and wear personal protective equipment as required. Benefits (available after 90 days of employment): $250 sign on bonus after a successful 90 days of employment! Medical, dental, vision, life, and disability insurance 401(k) with company match Paid time off (PTO) Paid holidays Clothing allowance Boot allowance Free Amplex internet service (if in coverage area) On-the-job training Schedule & Pay Monday - Friday | 8:00 a.m.-4:00 p.m.
Pay:
$26/hour, paid bi-weekly Some on-call and weekend work may occasionally be necessary Year-round, steady work
Qualifications:
High school diploma or equivalent required. Background in service, outdoor labor, or customer service is preferred. Strong communication skills with the ability to work both independently and as part of a team. A valid driver's license with a good driving record. Must be able to pass a physical, drug screen, and background check. Must be able to pass a physical, drug screen, background check, and have a good driving record. We are a dog friendly office! We do not accept phone calls regarding application status.
Job Type:
Full-time Pay:
$26.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Are you comfortable working at heights of up to 80 feet, on rooftops, and outdoors in a variety of weather conditions? If you have experience with this, please explain. Have you worked directly with businesses or provided installation, maintenance, or other services in a commercial setting? Please explain.
