A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
Job Summary Sooner Scale Inc. is seeking a proactive, self-motivated Service Technician Manager to lead our field operations while remaining active in hands-on service. This working manager role combines team leadership, administrative operations, and direct technical execution. The ideal candidate will take initiative, manage and hold field technicians accountable, oversee our transition to a new service system, and handle financial entries in QuickBooks—all while directly performing scale calibrations, maintenance, and repairs across a full range of equipment, including deli, floor, livestock, and truck scales.
Perform hands-on field testing, calibration, maintenance, and emergency repairs on all types of scale equipment, ranging from deli and bench scales to heavy floor, livestock, and truck scales.
Team Leadership & Accountability:
Supervise field technicians, manage work scheduling, enforce safety protocols, and hold the team accountable to high quality and accuracy standards.
Systems & Operations:
Lead the setup, rollout, and ongoing administration of our new field service management system.
Financial Administration:
Update and maintain work orders, billing, and invoicing using QuickBooks. Qualifications Proven experience calibrating, troubleshooting, and repairing a wide variety of industrial and commercial scales. Demonstrated leadership ability, strong organizational skills, and a self-starter mindset. Proficiency with QuickBooks and familiarity with modern digital management systems/CRMs. Tech-savvy with the ability to assist in launching and adopting new software platforms. Excellent problem-solving, communication, and team-management abilities. Must pass a pre-employment background check and drug screening (including random testing). Preferred Qualifications Experience with stick welding and low-voltage systems. Valid Class B CDL (or willingness to obtain within six months; company assistance program available).
Pay & Advancement Training Rate:
$28.00 - $30.00 per hour (commensurate with experience) during the training and onboarding phase through December. Rate increase after training is completed. Position includes annual performance and compensation reviews.
Pay:
$28.00 - $30.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance
