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Sierra James Construction

Disaster Restoration - Mitigation Technician

Entry-Level JobVerifiedNo experience needed

Career Insights for Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$54,508 / year median in Oregon

+23% projected growth

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Job Description

At Sierra James Construction, the Mitigation Technician plays a hands-on role in responding to water, fire, and mold damage situations. This position is responsible for executing mitigation services in residential and commercial properties, setting up and monitoring drying equipment, performing demolition when necessary, and maintaining detailed documentation in compliance with IICRC standards. A successful technician is dependable, safety-conscious, and able to adapt to a dynamic, fast-paced environment while delivering excellent customer service. Key Responsibilities Emergency Response & Mitigation Services Respond to emergency mitigation calls involving water, fire, and mold damage. Perform water extraction, controlled demolition, structural drying, and cleaning. Set up, monitor, and document drying equipment (e.g., dehumidifiers, air movers, HEPA systems). Assist with fire/smoke damage cleanup and odor control processes. Jobsite Operations & Safety Follow job site safety protocols and wear appropriate personal protective equipment (PPE). Maintain a clean and organized work area at all times. Conduct daily monitoring and moisture readings to track progress. Ensure equipment is cleaned, maintained, and returned after use. Documentation & Reporting Accurately document daily progress using company systems (Chronicle, drying logs, moisture maps). Complete scope sheets, work orders, and photo documentation. Upload notes and documentation in real time or by end of shift per department standards. Customer Service & Communication Interact professionally with homeowners, property managers, and adjusters on-site. Explain work being performed and answer basic customer questions. Communicate any jobsite issues, delays, or updates to the Project Manager or Coordinator. Team Collaboration Work closely with fellow technicians, coordinators, and managers to ensure timely job completion. Assist other crews or departments as needed during high-volume events. Participate in weekly department meetings and training sessions. Qualifications 1+ year experience in mitigation, construction, or restoration preferred. IICRC Water Restoration Technician (WRT) certification preferred or willingness to obtain. Ability to lift 50+ lbs., work in confined spaces, and perform physical labor for extended periods. Valid driver's license with a clean driving record. Ability to work on-call rotations, including nights and weekends as needed. Familiarity with mitigation equipment and hand tools. Basic knowledge of moisture mapping and drying principles. Working Conditions Regularly exposed to environments affected by water, mold, fire, and smoke damage. Must be able to wear PPE and respirators when required. Work is performed on-site at various customer properties, occasionally in adverse conditions (wet, dirty, confined). Occasional after-hours and emergency response duties as required. Sierra James Construction, LLC is an Equal Employment Opportunity (EEO) employer and provides equal employment opportunities to all qualified applicants without regard to race, color, national origin, religion, disability, sex, sexual orientation, gender identity, age, marital status, genetic information, or any other protected classification, in accordance with applicable federal, state, and local laws. All applicants will be considered only on the basis of the applicant's knowledge, skills, and ability to perform the essential job functions of the position, with or without reasonable accommodation.
Job Type:
Full-time Pay:
$21.00 - $26.00 per hour
Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance
License/Certification:
Driver's License (Required)
Work Location:
In person