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Piper Companies
Field Service Technician II (P25)
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$51,465 / year median in Pennsylvania
+9% projected growth
Job Description
Zachary Piper Solutions is seeking a Field Service Technician II-P25 to join a wireless communications team supporting the installation, programming, maintenance, and troubleshooting of mission-critical P25 wireless communication systems. This role is located in Greensburg, PA . The Field Service Technician II-P25 will provide hands-on technical expertise across P25 radio infrastructure and field systems while delivering exceptional customer service and developing solutions that meet complex customer requirements. Responsibilities of the Field Service Technician II-P25 include:
- Install, service, troubleshoot, and repair P25 and other wireless communications equipment, including UHF/VHF and 800/900 MHz radio systems, dispatch consoles, repeaters, base stations, BDA/DAS systems, and related infrastructure
- Create and modify mid-level radio programming codeplugs, including configurations with 12+ channels, multiple zones, and trunking
- Support Motorola Astro 25 systems and associated infrastructure, including Quantar, GTR8000, MCC5500/7500, and related P25 products
- Diagnose complex RF and communications system issues using spectrum analyzers, system analyzers, watt meters, TDRs/FDRs, multimeters, and other electronic test equipment
- Interpret schematics, blueprints, diagrams, and technical documentation to support system installation, troubleshooting, and repair
- Evaluate customer requirements and recommend appropriate radio equipment, hardware, and communications solutions
- Troubleshoot and support repeaters, multicouplers, duplexers, battery backup systems, TCP/IP-connected communications equipment, and related wireless infrastructure
- Provide professional customer service and technical support during field installations, service calls, and system maintenance
- Travel regionally and/or overnight as required and participate in on-call support Qualifications of the Field Service Technician II-P25 include:
- 5+ years of experience diagnosing, repairing, programming, and installing two-way radio and wireless communications equipment; military communications experience may be considered in lieu of traditional industry experience
- Strong hands-on experience with P25 radio systems and Motorola equipment, including Astro 25 platforms and related infrastructure
- Demonstrated ability to create and troubleshoot complex radio codeplugs involving multiple channels, zones, and trunking
- Extensive knowledge of two-way radio theory, RF propagation, communications systems, and wireless infrastructure
- Proficiency troubleshooting RF and electronic systems using industry-standard test equipment and interpreting schematics and technical diagrams
- Valid driver's license and ability to travel regionally and/or overnight and support on-call requirements
- Experience with DAS/BDA systems, TCP/IP principles, and NIC programming is preferred
- Motorola Astro 25, MotoTRBO, R56, CET, or related industry certifications are a plus
- Associate degree in Electronics Technology or equivalent technical education is preferred Compensation for the Field Service Technician II-P25 includes: