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Paul Davis Restoration

Field Lead Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$51,465 / year median in Pennsylvania

+9% projected growth

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Job Description

Benefits:
Company cell phone/cell phone allowance Company shirts Paid IICRC training Medical, Dental and Vision Benefits Opportunity for advancement Paid time off Training & development 401(k) 401(k) matching Competitive salary Do you take pride in getting things right the first time? Do you value structure, accuracy, and using technology to create reliable, measurable results? We're a diverse and inclusive company built on systems, process, and trust — and we've been serving communities in their time of need for since 1966. Here, your technical expertise, accuracy, and commitment to doing the job right make a real impact. Join a Team Where Precision Meets Purpose Field Lead Technician $18.00 - $21.00 per hour + On-Call and Overtime Bonuses + Paid IICRC Certification and Advancement Opportunities As a Field Lead Technician (Mitigation) , you'll lead by example on residential and commercial jobs impacted by water, fire, storm, or mold damage. You'll use digital tools and data-driven processes to manage mitigation projects, ensuring work is completed to precise standards, safely, efficiently, and on time. This position is ideal for someone who: Enjoys being the subject matter expert others rely on. Values accuracy, structure, and independence . Finds satisfaction in following systems and improving them . Prefers recognition through results and technical excellence. What You'll Do Lead and train technicians in the field and warehouse. Use digital tools such as RMS, Xactimate, and Mitigate for documentation and project tracking. Perform damage assessments, moisture inspections, and set restoration equipment per standard protocols. Communicate job details clearly and factually with customers and internal teams. Maintain vehicles, tools, and equipment in clean, organized condition. Accurately log time, notes, and photo documentation for each job. Participate in an on-call rotation for emergency response. Paid IICRC certifications and pursue ongoing technical development.
Required Education/Experience:
Strong technical aptitude and comfort with technology (iPhone, iPad, job management systems). Exceptional attention to detail and process accuracy. 1+ years of experience in construction, restoration, or related skilled trades. Ability to work independently and manage multiple tasks methodically. Excellent written and verbal communication — clear, direct, and factual. Valid driver's license and ability to operate company vehicles safely.
Preferred Education/Experience:
Prior restoration experience. IICRC certifications (or willingness to earn them).
The role offers:
Paid IICRC certification and ongoing technical training . A structured career path with room to advance. A tech-forward environment that values process improvement and factual accuracy. A team that operates with Truth, Values, Vision, Mission , and our 10 Serving Basics every day. Why Paul Davis For nearly six decades, Paul Davis Restoration has helped property owners rebuild their lives after disaster. We're known for our commitment to process, accuracy, and excellence , supported by a culture that values both independence and teamwork. Reasonable Accommodation for
Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.