Summary of Basic Function:

The Field Service Technician is responsible for the installation, commissioning, training, maintenance, repair, and troubleshooting of equipment at customer locations throughout the US, and Canada. They ensure that the equipment functions efficiently and meets safety standards. The position performs routine maintenance on equipment to ensure optimal functionality. Installing new equipment and providing training to customers on proper usage.

Essential Duties and Responsibilities:

Use of mechanical and electrical experience to repair customer's machines Perform troubleshooting of control components (Siemens and/or Allen-Bradley) Repair or replace components to bring machine back to operating standards at customer site Installation, training, and commissioning of new customer machines Communicate with customers to address technical questions, service and parts. Remote support for customers by PC, Phone, or Virtual Reality Glasses Work on internal projects such as machine rebuilds and laboratory trials Create and submit Field Service Reports for customer visits Evaluate and suggest aftermarket changes to help customer Work with engineers to develop machine corrections and repairs as needed. Other duties as assigned

Knowledge, Skills, Abilities and Requirements:

Minimum of associate's degree in technical discipline or an equivalent combination of experience and education One to three years' experience working as a field technician required Experience with capital equipment installation, startup, and service is preferredGood Understanding of Electrical, Pneumatics, Hydraulics, and machine controls Excellent verbal and written communication skills Ability to complete assigned tasks in allotted time Ability to think methodically, prioritize and follow up on multiple tasks and technical assignments Ability to develop strong relationships with customers Domestic travel up to 75% to customer sites Must be available to work and/or travel on weekends

Pay:

$27.00 - $34.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Bridgeville, PA 15017