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Field Service Technician
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Scorecard
Based on Pennsylvania data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$51,465 / year median in Pennsylvania
+9% projected growth
Job Description
This position reports to:
Service Team Leader __ In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact. The work model for the role is: Hybrid with 90% travel required and preferred home location in Pittsburgh, PA (Home location anywhere in the state of PA, OH or MI will also be considered). #LI-Hybrid Your role and responsibilities: Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points. Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform. Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. Acting as trainer when needed, for field service associates and customers. Responsibilities also include performing commissioning/start-up services, troubleshooting/repair services, and preventative maintenance on measurement and analytical equipment. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters- because the progress we make here creates real impact out there.
Qualifications for the role:
Bachelor's or Technical Degree with 2+ Years or Associate's Degree/High School Diploma with 5+ years of relative experience Strong technical background with technical skills in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of analytical products including but not limited to continuous gas analyzers and gas chromatographs Ability to build strong customer relationships, to work effectively with minimum supervision, demonstrated strong interpersonal skills, and be customer service oriented Strong Computer skills to include Outlook, Excel, and Word Ability and willingness to travel approximately 90% of the time, as required. Ability and willingness to possess and maintain a valid passport and driver's license Candidates must already have work authorization that would permit them to work for ABB in the US. What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
- 5:00 P.
- 100% employee paid up to maximums Short Term Disability
- up to 26 weeks
- Company paid Long Term Disability
- 60 % of pay
- Company paid . Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits
- 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance P aid P arental Leave Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays .