A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
The Opportunity In this role, you will provide hands-on field service support for power transformers, helping customers install, maintain, and restore critical electrical assets. Your work will include installation and commissioning, maintenance, repairs, upgrades, and end-of-life services—often performed on-site in challenging field conditions. You will interpret electrical and mechanical drawings, follow technical manuals, and complete detailed service activities that support equipment reliability and safe operation. Working closely with service colleagues and customers, your day-to-day contributions will help extend transformer life, improve performance, and support the dependable operation of power grid infrastructure. How You'll Make an Impact Perform on-site and remote service activities including installation, commissioning, maintenance, repairs, upgrades, retrofits, and replacements Support customer operations by addressing technical issues and anticipating service needs Read and work from electrical and mechanical drawings, instructions, and technical manuals Complete internal transformer work such as bushing connections, lead clearance, tapping, crimping, taping, and contoured joints Repair, re-gasket, assemble, and disassemble transformer equipment as directed Operate and maintain vacuum oil processing and oil handling equipment with direction, including completing required logs Coordinate logistics for service jobs, including tools, resources, and spare parts Contribute ideas for product and process improvements that enhance operations and customer service Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. Associate Degree with 2 years of professional work experience or High School Diploma/GED with 5 years of professional work experience Broad knowledge of transformer field service operations and transformer field testing Familiarity with transformer installation and assembly, vacuum and oil processing, and internal transformer components Valid driver's license with the ability to travel up to 85% Ability to work outdoors for extended periods and perform physically demanding tasks, including lifting up to 50 lbs and climbing ladders More About Us Working at Hitachi Energy offers exposure to advanced power transformer technologies and the opportunity to collaborate with people who understand the realities of field service and power grid operations. Opportunities to work on innovative technologies that shape the future of energy A collaborative environment with experienced professionals across the power industry Access to learning platforms and career development programs Competitive health and retirement benefits Paid leave and flexible work arrangements Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities. Accessibility and reasonable accommodation Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
