About the Role FPN Gaming is seeking a motivated, hands-on Field Service Technician to join our team out of Jamestown, ND or the surrounding area.

This is a hybrid role:

you will support our existing client base in the Jamestown area while helping to develop and grow our expanding route across central North Dakota. This isn't just a "fix-it" job. We are looking for an ambassador who can promote our product suite and build strong client relationships. If you are reliable, energetic, and ready to take ownership of a growing territory, this is your opportunity to build a career with a licensed charitable gaming leader. The Schedule The gaming business happens when people are having fun, which means this is not a strict 9-to-5 desk job.

• Flexibility is key: must be able to work a flexible schedule, including nights and weekends on occasion.

• On-call:

  emergency service calls or new site installations may require hours beyond the standard workweek. Expect on-call duty about one weekend every 4-6 weeks. Key Responsibilities
• Territory management: customer service and technical support for accounts in Jamestown and the greater central ND region.
• Installation and maintenance: prepare, transport, and install electronic gaming equipment (e-tabs, dispensers, kiosks). Perform preventive maintenance and conversions in the field and keep equipment clean.

• Troubleshooting:

  diagnose and repair electrical, mechanical, and software issues (bill validators, printers, network and modem connectivity, kiosk restarts after power events).
• Customer support: be the face of FPN Gaming. Train gaming staff on gaming and reporting functionality, deliver gaming supply orders, and check in on client locations regularly to ensure smooth operation and total satisfaction.
• Route development: support growth of the central ND route by identifying needs and delivering service that earns customer retention.

• Logistics:

  maintain accurate inventory of parts and tools. Document all repairs and service calls.
• Transport and lifting: full-time use of a company service van. Drive a full-size van with a trailer. Must be comfortable lifting cases of pull tabs and moving heavy e-tab machines. Qualifications

• Education:

  high school diploma or equivalent required.

• Experience:

  industry experience (gaming, VGT, ATM, POS, or general electronics repair) is a big plus. If you are good with people, have a great work ethic, a knack for electronics, and general handyman skills, we would love to talk.
• Technical skills: aptitude for electrical and computer repair and troubleshooting. Networking, electrical/construction, and/or handyman skills are useful.

• Licensing:

  must be willing and able to pass the strict background check required by the North Dakota Attorney General for gaming licensing.
• Driver's license: valid driver's license with a clean record required.

• Travel:

  ability to travel for training and occasional overnights for deliveries, installations, and sales trips. Compensation & Benefits We offer a competitive salary of $65,000 to $85,000+ depending on experience, plus incentives for expanding the route, and a benefits package designed to support our team:

• Salary:

  $65,000 to $85,000+ based on experience, plus route-growth incentives
• Full-time use of a company service van
• Health insurance: company pays the first $500 of monthly premium
• Dental and vision insurance

• HSA:

  company contribution match up to $100 per month

• Retirement:

  Simple IRA with 3% company match
• Paid time off A career, not just a job.

FPN Gaming is growing, with a team of 20+ and distributor licenses in North Dakota, Minnesota, Kentucky, and Indiana. We're looking for someone career-minded: show leadership and advancement is always a possibility. Ready to Apply? If you are a self-starter who enjoys being out in the field rather than stuck in an office, we want to hear from you. Duties and responsibilities may evolve as we grow the central ND territory. We are looking for someone ready to grow with us. Apply here on Indeed, or send a resume (or a short note about yourself) to jobs@fpngaming.com. Learn more about us at fpngaming.com. Any offer of employment is contingent upon the background investigation required for state gaming licensing.

Job Type:

Full-time Pay:

$65,000.00

• $85,000.

00 per year

Benefits:

Dental insurance Health insurance Paid time off Tools provided Vision insurance

Work Location:

In person