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Nexus Water Group

Service Technician II

Career Insights for Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$48,748 / year median in South Carolina

+12% projected growth

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Job Description

Who We Are

Driven, knowledgeable, and passionate about water, our South Carolina team is in the business of delivering a product everyone uses and depends on. We provide water and wastewater services to over 150 South Carolina communities across the state. It all starts with our people - proud members of their communities, dedicated to delivering safe, reliable, and cost-effective water utility services. Join us and be a part of a team that values sustainability, innovation, and the wellbeing of our communities. Purpose of the Job Imagine being part of a team that supplies the essential element for life. Water is the very foundation of this planet, the life-giving essence in all of us. Driven, knowledgeable and passionate about this essential resource, the South Carolina Water Utilities team, a subsidiary of Nexus Water Group, is in the business of delivering a product everyone uses and depends on.

As part of our ongoing commitment to operational excellence, we are seeking a dependable Service Technician II to join our team and play a crucial role in our Field Operations department. The Service Technician performs routine checks of water and/or wastewater treatment systems; responsible for compliance with all applicable federal, state, and local rules/regulations. Assist in all areas of operations, maintenance, and customer service as needed for all facility systems within the company. Certifications required for the job must be obtained within the specified period of time. What We Offer 401k Company Match

Vacation Accrual:

Starting at 3 weeks per year

Holidays:

10 company-paid holidays per year

Floating Time:

16 hours of paid floating time per year

Sick Time

Additional Benefit Plans include Medical, Dental, Vision, Company-Paid Life Insurance, and more

Training, Professional Certifications, and Education Allowance Job Responsibilities Performs routine checks of the facilities; Observes and monitors equipment and operations daily; assesses problems; diagnoses equipment failures.

Operates belt presses; ensures that the facility is clean at all times - scrubs and washes down the facility as required.

Assists with scheduling and performing routine preventive maintenance on equipment.

Assists with water and wastewater line repairs, new line installation, and other work as directed.

Inspect and maintain pumps, motors, valves, and other plant equipment in working order, troubleshooting problems as they arise.

Pull motors and pumps for repair and fabrication of parts as necessary.

Respond to and investigate customer service calls.

Install and repair water and sewer lines, including taps, hydrants, meters, and manholes.

Locate underground water/wastewater infrastructure before excavation to prevent damage.

Troubleshoot and fix system issues such as leaks, blockages, and equipment malfunctions.

Operate field and heavy equipment (backhoes, pumps, hand tools) safely and effectively.

Respond to emergencies and after‑hours calls for leaks, failures, or service interruptions. Competencies

Communicating EffectivelyDelivering High Quality WorkSupporting CoworkersWorking SafelyEducation

H.S. Diploma or GED in GeneralCertifications

Driver's LicensePhysical Requirements

Field-Based RoleWork Experience

1-2 years mechanical or electrical troubleshooting and repair or construction preferable; Backhoe/forklift experience desired.



About Our Company

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law. We are an E-Verify participating employer.

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Health Insurance