Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
AC
Atlas Copco Group
Field Service Technician- East Region
Career Insights for Field Service Technician
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Tennessee data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$49,283 / year median in Tennessee
+17% projected growth
Job Description
Field Service Technician- East Region Atlas Copco Group - 3.9 Knoxville, TN Job Details 5 hours ago Benefits Paid parental leave Health insurance Dental insurance Parental leave 401(k) 6% Match Vision insurance 401(k) matching Qualifications Non-technical user support Customer communication Tooling Electrical work Microsoft Office High school diploma or GED Driver's License Troubleshooting electrical systems Electrical diagnostics Mechanical troubleshooting Full Job Description Your role Are You Our Next Field Service Technician? Do you thrive on solving problems, tackling challenges under pressure, and delivering exceptional results? If so, we're looking for a Field Service Technician to join our team and make a meaningful impact! In this role, you will act as a Subject Matter Expert in the field for Atlas Copco Tools and Assembly Systems and travel to provide world class technical support onsite at our customers in your dedicated region. You will travel to customer sites to perform various tasks that could include new installations, commissioning, preventative maintenance, or calibrations on our tools and assembly systems, all while working under minimum supervision. You will also provide service coordination, cross-functional knowledge sharing, and team member support. Here's how you'll make an impact: Build strong relationships with your customers and assist with any issues that may arise Create detailed reports and capture costs through timely administrative work Perform hands-on troubleshooting, programming, and repairs Reinforce the correct operation and "Best Practices" of Atlas Copco equipment to our customers Willing and able to respond and travel to emergency field repair of Atlas Copco equipment Coordinate your travel schedule and accommodations to visit customer sites Interface with customers externally within your region, as well as internally within our own company. You will report directly to the Regional Team Leader and support customers in the East region. Candidates will ideally reside in North Carolina. To succeed, you will need Ability to travel up to 60% locally and 40% nationally- this will be regionally dependent Ability to work flexible work schedule At least 2-3 years of experience with mechanical and electrical troubleshooting Customer service excellence and ability to communicate across all levels of an organization IT, MS Office products, and networking or wireless communication proficiency Ability to work independently, and as part of a team Ability to summarize technical problems and resolutions Have an interest and passion in furthering knowledge of industrial tooling A High School Diploma or GED is required Have a valid US Driver's License Ability to lift and carry up to 60 lbs In return, we offer At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired: