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Kyyba Inc
Field Service Technician Industrial Maintenance
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Job Description
Job Description Client is seeking a Field Service Technician to install, maintain, troubleshoot, and repair sophisticated equipment and machinery at customer locations. Responsibilities Install, maintain, troubleshoot, and repair equipment and machinery at customer sites. Perform routine service visits and testing to ensure safe and effective Pulp & Paper treatment programs . Provide technical support to customers by identifying and resolving service-related challenges. Escalate complex technical issues when required. Prepare service reports and value documentation after each customer visit. Visit customer locations with Sales Representatives and/or Area Managers as part of the onboarding process. Maintain a professional relationship with customers while providing reliable technical support. Requirements Field service or technical equipment maintenance experience preferred. Strong troubleshooting and problem-solving skills. Good communication and customer-service skills. Ability to travel to customer locations as required. Ability to work independently and manage service visits effectively. Must be able to work Monday-Friday within the scheduled 7:00 AM-5:00 PM window.