A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
Evergreen Refreshments - 7725 Center ST SW, Tumwater, WA 98501
Reports To:
Equipment Manager and Branch Manager Do friends and family call you when something needs fixing? Do you love figuring out wiring, mechanics, and how things fit together — and do you also have an eye for keeping things organized? If so, we want you on our team! We're expanding our Tumwater crew at Evergreen Refreshments to serve businesses across the greater Puget Sound area. For over 50 years, we've built a reputation for delivering personalized breakroom solutions that keep employees happy and productive. In this hybrid role, you'll split your time between customer sites — where you'll install, swap, and pull vending machines, micro-markets, and coffee equipment — and our Tumwater facility, where you'll maintain, troubleshoot, and evaluate that equipment to keep it in top shape. It's a hands-on, fast-paced role that combines field logistics with in-house technical work. No vending experience? No problem — we provide training for the right candidate. All we ask is that you bring a passion for excellent service, care about organization and detail, and thrive in a dynamic, ever-changing environment.
Reasons To Join:
Ample training and time to learn our processes (Onboarding/Training) Food and Beverage Discounts (Perks) Paid Time Off and Holiday Pay Low-Cost Medical / Dental / Vision / Supplemental Insurance Employee Assistance Programs 401
K Mental Health Benefits Life Insurance What You Will Be Doing In This Role:
Field & Installation Responsibilities Install, swap, and pull vending machines, micro-markets, and coffee equipment at customer locations. Travel to customer sites in a company vehicle. Work with the team to ensure proper installation and uninstallation at customer locations as guided by your manager. Use hand tools to move, position, and set up equipment on-site. Maintain company vehicle regularly. In-House Equipment Center Responsibilities Maintain and troubleshoot micro-markets, vending machines, and coffee equipment. Evaluate breakroom and refreshment equipment to determine if items are serviceable or should be disposed of. Support the loading and staging of equipment to designated areas. Stage inbound/outbound equipment as assigned by managers. Initiate labeling of equipment for tracking and identification. Establish and execute preventative maintenance schedules. Conduct monthly inventory of equipment and service parts. Maintain and order inventory replenishments as needed. Shared Responsibilities Document all work performed, including equipment condition assessments. Collaborate with managers and field technicians to coordinate equipment movement schedules. Maintain professional standards and appearance both in house and in the field. Provide customer and sales team training on proper operation and maintenance of beverage and vending equipment. Communicate effectively with customers and team members.
What You Need:
Basic mechanical and electrical aptitude. Strong troubleshooting and organizational skills. Excellent time management skills; ability to establish an effective, self-motivated routine. Comfort working with basic hand tools. Attention to detail and care for organization. Ability to provide consistent, professional service to customers. Willingness to learn about new types of equipment. Knowledge of beverage brewing systems is a plus but not required. Forklift experience preferred. Ability to lift, carry, push, pull, and maneuver equipment between 25-75 lb, including lifting, turning, and twisting motions. Valid driver's license (for customer site travel). Start your journey — join the team at Evergreen Refreshments by applying today!
Job Type:
Full-time Pay:
$20.00 - $23.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Health savings account Paid time off Vision insurance