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Hunter Security & Surveillance Systems
Field Service Technician
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Based on Wisconsin data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$51,729 / year median in Wisconsin
+12% projected growth
Job Description
About Hunter Security & Surveillance Systems Hunter Security & Surveillance Systems is a leading provider of commercial, industrial, and residential security solutions. Our full line of products and services includes intrusion detection, CCTV, card access, fire/CO₂ detection, integrated audio/visual systems, and more. Since our founding, we have built a reputation for delivering innovative solutions, superior workmanship, and unmatched customer service. In 2016, Hunter Security & Surveillance was ranked 19th on the Fast50 Growth Chart for Security Companies, and we continue to proudly maintain an A+ Accredited Business rating with the Better Business Bureau. Our mission is to provide the highest quality security and surveillance systems at competitive prices — and we achieve this by hiring and supporting exceptional employees. Position Overview We are seeking a skilled Security & Surveillance Installation & Service Technician to join our Southern Wisconsin team. In this role, you will be responsible for installing, maintaining, and servicing a wide range of security and surveillance systems. You will work closely with clients to ensure installations meet both technical standards and customer expectations while representing Hunter Security with the highest level of professionalism. Key Responsibilities Install, dismantle, service, and test security, CCTV, fire detection, and card access systems. Interpret and work from electrical drawings, technical bulletins, and building plans. Log and maintain accurate records of service labor, mileage, and work performed. Monitor and respond to service tickets using PC or laptop. Communicate effectively with customers and company leadership, including participation in project calls when needed. Troubleshoot and resolve technical issues during installations. Train customers on system operation and provide ongoing support as needed. Conduct system maintenance and inspections. Travel throughout Southern Wisconsin as required (per diem provided for overnight stays). Qualifications Associate degree in a relevant technical field or equivalent work experience. 1-2 years of experience in security, surveillance, or low-voltage installation preferred. Knowledge of networking and IP video systems is a plus (training available). Strong initiative, integrity, and attention to detail. Ability to work independently while maintaining excellent client relationships. Valid driver's license and ability to travel extensively (75% travel required). Compensation & Benefits Competitive hourly pay ($20-$35/hr) Paid holidays and vacation time Per diem & paid travel expenses Health, dental, vision 401(k) with company match & IRA with profit sharing Bonus opportunities Company-provided truck, laptop, Credit Card and cell phone All tools and equipment provided Career growth and advancement opportunities Why Join Hunter Security & Surveillance Systems? At Hunter Security, you're not just taking a job — you're building a career with a company that values expertise, integrity, and customer commitment. We invest in our people, offer industry-leading benefits, and provide opportunities to grow with us as we expand across Wisconsin and beyond.