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D
Dunson & Associates
CNC Field Service Technician
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Job Description
Back To List CNC Field Service Technician Apply Location Rice Lake, WI Type Direct Hire Salary $30 - $55 / hr
ID OH232-2758373
Posted Sep 30, 2026 We are partnered with an incredible CNC Machine Tool Distributor on their search for CNC Service Technicians! As a CNC Field Service Technician, you'll play a critical role in supporting customers by maintaining and repairing CNC machine tools and ensuring equipment operates at peak performance.Responsibilities:
- Travel to customer sites throughout MN, WI, SD, ND and surrounding region to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment.
- Perform preventive maintenance and identify opportunities for performance improvement.
- Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components.
- Utilize manuals, technical documentation, and internal/vendor support to troubleshoot complex problems.
- Clearly communicate equipment status, repairs, and recommendations to customers.
- Accurately complete and submit service and installation reports.
- Ensure customer commitments are met with a high standard of professionalism and technical excellence.
- Build and maintain positive relationships with vendors, suppliers, and customers.
- Stay informed on new technologies and product updates through ongoing training and technical seminars.
- Maintain deep technical knowledge of all equipment lines represented by the company.
- Perform other duties as assigned
Qualifications:
- 3+ years of hands-on experience repairing or maintaining CNC machinery.
- Experience with rotating machinery, spindles, and precision bearings.
- Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics.
- Advanced troubleshooting skills with high attention to detail and technical accuracy.
- Ability to read and interpret technical drawings and schematics.
- Proficiency in Microsoft Office and other relevant business software.
- Valid driver's license required and ability to be a
ROAD WARRIOR
with travel up to 25% throughout the assigned territory- Comfortable interacting professionally under pressure with customers and colleagues.