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PuroClean Disaster Services

Restoration Crew Chief

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Job Description

Job Summary:

As a Restoration Crew Chief at PuroClean, you will play a key role in restoring homes and businesses impacted by water, fire, mold, and other property damage. The Production Crew Chief is a hands-on leader responsible for executing and overseeing property restoration projects according to established work orders and safety standards. This role ensures high-quality service delivery, supervises Production Technicians, maintains customer satisfaction, and coordinates closely with internal staff to manage jobs efficiently and on schedule. Our mission is to help people affected by disasters—we are the paramedics of property damage. You'll be part of a dedicated team committed to compassion, professionalism, and excellence in every job.

Key Responsibilities:

Perform water, fire, mold, and biohazard restoration services following PuroClean standards and job work orders. Use cleaning products, drying equipment, and safety gear effectively and safely. Follow all OSHA safety guidelines and maintain a safe job site environment. Communicate customer needs and concerns to the Crew Chief promptly. Maintain a clean, stocked, and organized company vehicle and equipment. Help clean and maintain work facilities for professional appearance and function. Attend ongoing training to enhance knowledge of equipment, techniques, and industry standards. Ensure positive customer interactions and contribute to high satisfaction scores. Maintain accurate documentation and job notes as required.

Required Skills & Qualifications:

Valid driver's license and a clean driving record.

• Previous restoration experience.

• Strong work ethic with attention to detail. Ability to follow detailed instructions and procedures. Comfortable working in physically demanding environments (standing, lifting, crawling, etc.). Excellent communication skills with team members and customers. Problem-solving skills in fast-paced, high-pressure situations. Ability to work flexible hours, including evenings, weekends, and on-call rotations. Commitment to safety protocols and maintaining a professional appearance. Join us in making a difference by restoring homes and businesses while providing exceptional service to our clients.

Job Type:
Full-time Pay:

$20.00 - $26.00 per hour

Benefits:

401(k) Cell phone reimbursement Dental insurance Health insurance Life insurance On-the-job training Paid time off Paid training Referral program Safety equipment provided Vision insurance

Experience:
Restoration:

1 year (Preferred) Ability to

Commute:

Waukesha, WI 53186 (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance