Facilities Attendant Towneplace Suites Albuquerque Albuquerque, NM Job Details Part-time From $15.50 an hour 10 hours ago Benefits 401(k) Paid time off 401(k) matching Employee discount Qualifications Confidential information handling Interpersonal skills Equipment repair Writing skills Pool maintenance Filing High school diploma or GED Full Job Description ```Overview``` We are seeking a dedicated and skilled Attendant to join our team. As an Attendant, you will be responsible for fabricating, maintaining, and supervising various aspects of our facilities. This is an excellent opportunity for someone with maintenance knowledge and a passion for customer service.

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.

Perform quality assurance (QA) requirements for department. Perform, administer, and document preventive maintenance programs. Respond to emergency situations on short notice. Maintain and manage a work order system for the hotel as well as complete work orders on a timely basis and file work orders. Responsible for safety and security of flammable and other maintenance items. Responsible for cleanliness of parking lot, grounds, picking up and maintaining interior and exterior property, including all trash and cigarette butts. Paints and makes minor repairs. Monitors parking lot lights and exterior signs. Responsible for upkeep of sports court, pool, and equipment. Sets-up meeting room facilities (tables, chairs, podiums, equipment, etc.) Work directly with the General Manager, AGM, and/or Chief Engineer to identify and accomplish all technical and/or skilled projects within the hotel including but not limited to the following: Perform HVAC spring and winter inspections. Assist in HVAC unit repair projects. Guest room repair issues (caulking, tile repair, painting, plumbing, etc.) With GM/AGM, implement and manage hotel key control. Repair carpet and tile floor. Minor roof repairs, painting projects, and exterior projects. Pool/spa repairs. With GM, identify skills needed for different projects and train technical people at property. Provide ongoing training for property-based engineering personnel. Perform, schedule, administer and document Suite Care rotation. Maintain proper records utilizing the computer system. Proper administration of key control. Maintain security for guests and property by keeping room doors locked at all times. Remain highly visible and be readily available for guests at all times. Take initiative to offer assistance or answer questions throughout the hotel. Willingness and ability to train new associates. Complete maintenance work orders and deliver to the supervisor in a timely manner. Thoroughly understand and implement the Brand service culture. Perform all shift checklist responsibilities. Assist other associates as the workload dictates to ensure the team's entire workload is completed daily. Drive a company or personal vehicle to procure supplies, deliver small equipment, or run general hotel-related errands. Additionally be available to drive the hotel passenger shuttle to transport guests if/when needed.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions. Education and/or

Experience:

• High School diploma or GED preferred.
• Two years technical maintenance training or maintenance experience required.

Knowledge, Skills and Abilities:

• Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
• Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
• Ability to communicate effectively verbally and in writing.
• Ability to work in a fast-pace, high-energy and demanding work environment.
• Basic knowledge of hotel operations or ability to learn quickly.
• Ability to work as a team player with all levels of associates.

We offer competitive pay and benefits packages, including health insurance and retirement plans. If you are a motivated individual with a strong work ethic, we would love to hear from you. Apply today to join our team as an Attendant!

Job Type:

Part-time Pay:

From $15.50 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off

Work Location:

In person