Forklift Field Service Technician / Mechanic

• Indianapolis, IN Why Choose Associated?

At Associated, we prioritize our team's well-being and growth, offering an array of benefits that enrich your work experience:

Flexible Work Schedule:

Choose between a 4-day work week with 10-hour shifts or a 5-day work week with 8-hour shifts, providing options that suit your lifestyle.

Compensated Travel Time:

Enjoy paid travel time after the initial 30 minutes per day, recognizing and valuing your time spent in transit. Wage range for this position based on experience: $26

• $36 per hour

Comprehensive Benefits:

Access a comprehensive benefits package within 30 days of hire, including medical, dental, vision, 401(k) with 100% company match up to 5% employee contribution, FSA/HSA, parental leave, tuition assistance, Employee Assistance Program, Profit Sharing, 18 Paid Days Off each year and more.

Equipment and Tools:

Company provides all tools required and work with a well-maintained company service van equipped with a company-paid gas card for your convenience.

Incentives and Support:

Benefit from referral bonus programs, retirement plans, and ongoing support for personal and professional development.

Responsibilities:

As a Forklift Field Service Technician, you will play a critical role in delivering exceptional service to our customers by:

Troubleshooting and Repair:

Diagnosing electro-mechanical issues, completing installations, and performing both unscheduled repairs and scheduled maintenance based on customer requirements.

Problem Analysis and Resolutions:

Analyzing breakdown situations, recommending corrective actions to customers, and executing repairs efficiently and professionally.

Customer Service Excellence:

Demonstrating professionalism and fostering positive relationships with customers while delivering superior customer service.

Qualifications:

Technical Expertise:

Proficiency in reading schematics, maps, blueprints, and manuals, coupled with knowledge of mechanical, electrical, hydraulic, and material handling equipment.

Customer-Centric Approach:

Strong interpersonal skills, ability to exchange information courteously, and a commitment to exceptional customer relations.

Safety and Resourcefulness:

Competency in safely operating various equipment and personal hand tools, coupled with the ability to leverage available support resources effectively.

Physical Requirements:

Must be able to operate this forklift, you must safely fit inside a tight operator compartment measuring 16 to 20 inches wide and perform mechanical repairs in restricted, confined spaces. This position requires the following physical activities on a regular basis: Strength & Lifting Light Work

• Regularly lift and move up to 20 lbs. Medium Work
• Frequently lift and move up to 50 lbs. Heavy Work
• Occasionally lift and move up to 100 lbs. Very Heavy Work
• Rarely required to lift over 110 lbs.

Note:

The role may also involve extended periods of walking and standing.

Movement & Mobility Regularly :

Reaching, handling, pushing, and pulling

Frequently :

Stooping, kneeling, crouching, and crawling

Occasionally :

Climbing, balancing, and kneeling

Communication Requirements Regularly :

Talking and hearing to communicate with team members and customers

Education and Experience:

A high school diploma/GED along with one to three years of mechanical, electrical, and hydraulic experience in a similar environment or equivalent vocational education. A valid driver's license and a clean driving record are essential. Join our team at Associated and be a part of a dynamic work environment that values your skills, provides opportunities for growth, and rewards your contributions. To view our benefits, visit our careers page at: www.associated-solutions.com/careers

EOE:

minority/female/disability/veteran #INFST2