Mechanic- Palmetto Home Center

Mechanic- Palmetto Home Center Palmetto Home Centers Summerville, SC Job Details 1 day ago Qualifications Customer communication Full Job Description Position Summary The STIHL Service Technician supports store operations through STIHL equipment service and repair while also assisting customers. This role helps provide strong customer service and operational support throughout the store and yard. What You'll Contribute Provide friendly and knowledgeable customer service related to STIHL products, parts, and equipment Perform service, maintenance, and basic repairs on STIHL equipment in accordance with vendor guidelines and company expectations Assist customers with troubleshooting product issues and explaining repair recommendations Help determine parts needed for repairs and communicate estimated repair timelines and warranty information Maintain a clean, organized, and safe service area, sales floor, and yard environment Participate in STIHL training and certification programs, including Bronze and Silver certification levels after hire Support sales floor operations by assisting customers with product questions and locating merchandise Assist with stocking merchandise, maintaining displays, labeling products, and organizing assigned areas Assist customers with safely loading and securing lumber, equipment, and other merchandise Pull merchandise for customers as needed Help maintain accurate inventory placement and organization throughout the yard and store Help keep the yard and surrounding work areas clean, safe, and organized Follow all company safety procedures and vendor guidelines Perform other duties as assigned What You'll Bring High school diploma or equivalent preferred Mechanical aptitude and willingness to learn STIHL equipment service and repair Previous experience in small engine repair, construction, hardware, lumber, or retail environments preferred but not required Ability to obtain and maintain STIHL Bronze and Silver certifications after hire Basic computer proficiency Ability to diagnose and troubleshoot equipment issues with training and support Strong customer service and communication skills Ability to work in a fast-paced environment while managing multiple tasks Ability to work both independently and as part of a team Forklift experience preferred but not required Ability to work outdoors in varying temperatures and weather conditions Physical ability to regularly lift and carry items weighing 25-50 lbs or more with assistance, as well as bend, twist, squat, reach, climb ladders, and remain standing or walking for extended periods throughout the shift Results-oriented with the ability to serve stores with humility and be a steward of Nation's Best values