Annual wage increases and uncapped incentive opportunities
Service van provided
Laptop computer and smartphone
Uniforms, work boots, and specialized tools
Medical, dental, vision, and life insurance on DAY ONE
401K and tuition reimbursement
Paid vacation and paid holidays
Career growth opportunities and continuous technical training Competitive hourly rates: $23 - $33+ base, depending on experience, certifications, and location.
Position
Appliance Service Technician (Tucson, AZ)
Location
USA, Tucson, AZ
How You'll Create Possibilities
As a Bodewell Appliance Care Technician, your responsibilities will include: + Diagnosing and completing in-home repairs on GE Appliances' major appliances + Using sound judgment to recommend repair vs replacement based on cost-effectiveness and customer needs, prioritizing repairs whenever practical.

+ Promoting and selling service contracts, water filters, and related products/appliances as appropriate, always focusing on value-driven solutions and the best customer experience + Operating an assigned Bodewell service van to customer locations + Accurately documenting repairs, routes, and work activities + Participating in training sessions, meetings, and events to maintain industry expertise + Managing inventory and maintenance of your service vehicle + Delivering high-quality service and maintaining strong customer satisfaction + Following all safety protocols to protect yourself and others

What You'll Bring to Our Team

•

Minimum Qualifications:

+ HS Diploma or General Education Degree (GED) + 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance + Ability/experience diagnosing and repairing major appliances + Excellent customer service and communication skills with a responsive, professional approach. + Basic computer aptitude including proficiency in Microsoft Office Suite specifically Microsoft Outlook and Microsoft Teams. + Ability to work a flexible schedule with some Saturdays as needed + Have and maintain a valid state driver's license and successfully complete background check, physical, and drug screen. + Must have or be willing to obtain CFC Certification within 6 months. + Wear uniform & maintain standards of personal grooming & appearance consistent with GE Appliance values + Self-directed and solid team player + Ability to deescalate situations and rebuild customer confidence in our products + Ability to perform the essential functions of the position, with or without accommodation, including, but not limited to: + Ability to step up, into, and out of a van and sit for extended periods of time + Ability to handle/work with parts/equipment which may be hot, cold, and/or wet + Ability to use often powered hand tools and occasional use of vibratory tools/equipment + Ability to handle and lift parts or materials min. of 77 lbs. lifting/carrying and 70 lb. pushing/pulling is required

Preferred Qualifications:
+ 6 plus months of experience with Refrigeration repair + Experience using Salesforce or similar customer relationship management (CRM) systems. + CFC Certified + Certification in appliance repair or associate's degree preferred + Read and interpret wiring diagrams, schematics and other service information.
Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D).

This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. 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