HVAC Manager•Residential Service and Sales John Padilla Plumbing Heating & Air San Diego, CA Job Details Full-time $100,000•$150,000 a year 8 hours ago Benefits Company truck Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Opportunities for advancement Life insurance Referral program Retirement plan Qualifications Growing experience Customer communication Process improvement Employee relationship building Team development Recruiting Process management Full Job Description Job Overview HVAC Manager — Residential Service & Sales John Padilla Plumbing, Heating & Air —
San Diego, CA Compensation:
$100,000•150,000+ annually, based on experience and performance John Padilla Plumbing, Heating & Air is looking for an experienced HVAC Manager to take ownership of our residential HVAC division and help build it into a major part of our company. This is not a role for someone looking to simply maintain an existing department. We are looking for a builder. John Padilla is an established and rapidly growing San Diego home services company with a strong plumbing, drain and sewer business, an existing customer base, growing brand recognition, and significant opportunity to expand HVAC. We've invested in the people, vehicles, marketing and infrastructure needed to grow. What we're missing is an experienced HVAC leader who wakes up every day focused on making the division better. What You'll Own You will be accountable for the overall performance and development of our residential HVAC division, including: Coaching and developing HVAC service technicians Driving HVAC revenue, gross profit and department performance Improving technician sales and turnover opportunities Reviewing calls and providing consistent field coaching Establishing accountability around individual technician KPIs Helping technicians improve diagnostics, communication and option presentation Ensuring service opportunities are properly identified and followed through Working closely with our sales and installation teams to improve handoffs and execution Monitoring callbacks, quality and customer satisfaction Helping recruit, onboard and develop additional HVAC technicians Improving maintenance and membership opportunities within our existing customer base Working with dispatch, call center and marketing leadership to maximize HVAC call volume and capacity Building repeatable processes that allow the HVAC department to scale Most importantly, you will own the results of the HVAC division. What We're Looking For We are looking for someone with strong residential HVAC experience who understands both the technical and business sides of HVAC service.
The ideal candidate has:
Significant residential HVAC service experience Previous HVAC management, service management or field leadership experience Strong understanding of HVAC diagnostics and system replacement opportunities Experience coaching technicians on both technical performance and customer communication Strong understanding of service KPIs, including average ticket, conversion rates, turnovers and technician productivity Ability to hold people accountable while maintaining a positive team culture Strong organizational and communication skills Recruiting and technician-development experience A track record of improving the performance of people around them A hands-on leadership style and willingness to spend time in the field coaching technicians Experience building or significantly growing an HVAC department is highly desirable. Who Will Be Successful Here We don't want someone who manages from behind a desk. We're looking for someone who sees an underperforming technician and thinks: "I can help this person become great." Someone who sees an inefficient process and fixes it. Someone who sees an opportunity and takes ownership instead of waiting for direction. Someone who wants to build something. Our ideal HVAC Manager will eventually be able to look at the department and say: "This is my team. These are my numbers. And I'm responsible for making both better." Why John Padilla? John Padilla Plumbing, Heating & Air is a locally owned San Diego company with ambitious plans for the future. We believe the skilled trades should provide exceptional careers—not just jobs. We're growing quickly, but we're committed to building the right way: developing our people, creating career opportunities, delivering exceptional customer experiences, and maintaining a culture people are proud to be part of. For the right HVAC leader, this is an opportunity to build a department—not inherit a finished one. As the HVAC division grows, we expect the responsibilities and career opportunity of the person leading it to grow with it. Compensation & Benefits Competitive base salary Performance-based bonus opportunity tied to department results Target total compensation of approximately $100,000•150,000+ , depending on experience and performance Medical benefits 401(k) Paid time off Company vehicle or vehicle allowance as appropriate Significant opportunity for advancement as the HVAC division grows What Success Looks Like Within your first year, we expect you to establish a disciplined, accountable HVAC operation with: Technicians receiving regular coaching and development Clear individual and department KPIs Improved technician productivity Stronger identification of repair and replacement opportunities Consistent sales and installation handoffs Improved department revenue and gross profit Reduced dependence on ownership for daily HVAC decisions A clear recruiting and development pipeline for future HVAC technicians Our goal is straightforward: Build one of the strongest residential HVAC teams in San Diego. If you're an experienced HVAC leader who wants the opportunity to take ownership of a growing division and help build something meaningful, we'd like to talk with you. Apply through Indeed with your resume and a brief description of the HVAC teams you've managed or helped develop. John Padilla Plumbing, Heating & Air is an equal opportunity employer.
Pay:
$100,000.00•$150,000.00 per year
Benefits:
401(k) 401(k) matching Company truck Dental insurance Health insurance Life insurance Professional development assistance Referral program Retirement plan Vision insurance
