We are looking for a self-starter Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Responsibilities Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on-site installation, repair, maintenance and testing tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Document processes Operate vehicle in a safe manner and use field automation systems Follow all company's filed procedures and protocols Cooperate with the team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Keep proper stock and inventory of parts Requirements Participate on rotating on call schedule for weekends Proven field service experience Ability to troubleshoot, test, repair and service HVAC equipment English literacy Minimum of 6 months experience High School Diploma Valid Drivers License and good driving record Top Pay, great health benefits, 401k employer matching, Vacation